About The Position

Kay Jewelers is hiring a Sales Associate / Jewelry Consultant to provide customers with a superior experience and help them celebrate life and express love. The role is part of the Sales Team and involves understanding customer needs, presenting jewelry and explaining product features and benefits, providing information about extended service plans and financing, and working toward individual and team sales goals. Kay Jewelers is part of Signet Jewelers, a purpose-driven company that values inclusion, diversity, integrity, and teamwork and offers opportunities for advancement through its promote-from-within philosophy.

Requirements

  • Strong customer service, sales, retail, and/or jewelry experience.
  • Flexible availability to work during peak retail hours, including nights, weekends, and holidays.
  • A positive, customer-focused approach to delivering an exceptional customer experience.
  • Strong communication and relational skills.
  • Desire to help customers celebrate special moments in their lives.

Responsibilities

  • Engage customers in conversation to understand their needs and desires.
  • Present merchandise and share detailed information about product features and benefits.
  • Provide information about extended service plans and financing options.
  • Meet individual and team sales goals.
  • Provide customers with a superior experience.

Benefits

  • Base pay plus commission on sales.
  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k).
  • Paid time off for full-time and part-time team members.
  • Paid holidays for full-time team members.
  • Tuition reimbursement, including DCA courses based on position.
  • Training and career development programs.
  • Merchandise discounts.
  • Incentive trips and contests.
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