About The Position

Kay Jewelers is hiring seasonal, part-time, and full-time team members to provide valued customers with a superior shopping experience. Sales Associates / Jewelry Consultants help customers celebrate life and express love by understanding their needs, presenting merchandise, and explaining product features and benefits. They also provide information about extended service plans and financing options while working toward individual and team sales goals. Kay Jewelers is part of Signet Jewelers, a purpose-driven, Great Place to Work-Certified company that emphasizes inclusion, diversity, integrity, teamwork, and advancement through promotion from within.

Requirements

  • Desire to help customers celebrate special moments in their lives.
  • Strong customer service, sales, retail, and/or jewelry experience.
  • Flexible availability during peak retail hours, including nights, weekends, and holidays.
  • Positive, customer-focused approach to delivering an exceptional customer experience.
  • Strong communication and relational skills.

Responsibilities

  • Engage customers in conversation to understand their needs and desires.
  • Present merchandise and share detailed information about product features and benefits.
  • Provide information about extended service plans and financing options.
  • Meet individual and team sales goals.
  • Provide customers with a superior experience.

Benefits

  • Base pay plus commission on sales.
  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k).
  • Paid time off for full-time and part-time team members.
  • Paid holidays for full-time team members.
  • Tuition reimbursement, including DCA courses based on position.
  • Training and career development, including Associate Training System, Management Training System, and District Manager in Training.
  • Merchandise discounts.
  • Incentive trips and contests.
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