About The Position

Kay Jewelers is hiring Sales Associates / Jewelry Consultants to help customers celebrate life and express love. As part of the Sales Team, you will provide a superior experience to customers by understanding their needs, presenting merchandise, explaining product features and benefits, and providing information about service plans and financing options. You will work toward individual and team sales goals. Kay Jewelers is part of Signet Jewelers, a purpose-driven company that values integrity, teamwork, inclusion, diversity, and advancement through promotion from within.

Requirements

  • Desire to help customers celebrate special moments in their lives.
  • Strong customer service, sales, retail, and/or jewelry experience.
  • Flexible availability during peak retail hours, including nights, weekends, and holidays.
  • Positive, customer-focused approach to delivering an exceptional customer experience.
  • Strong communication and relational skills.

Responsibilities

  • Engage customers in conversation to understand their needs and desires.
  • Present merchandise and share detailed information about product features and benefits.
  • Provide information about extended service plans and financing options.
  • Meet individual and team sales goals.
  • Deliver a superior customer experience.

Benefits

  • Base pay plus commission on sales.
  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k).
  • Paid time off for full-time and part-time team members.
  • Paid holidays for full-time team members.
  • Tuition reimbursement, including DCA courses based on position.
  • Training and career development programs.
  • Merchandise discounts.
  • Incentive trips and contests.
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