About The Position

Kay Jewelers is hiring team members to help customers celebrate life and express love. As part of the Sales Team, the Sales Associate / Jewelry Consultant provides a superior experience to valued customers by understanding their needs, presenting merchandise, explaining product features and benefits, and sharing information about service plans and financing options. The role is responsible for meeting individual and team sales goals. Kay Jewelers is part of Signet Jewelers, a purpose-driven company that values integrity, teamwork, inclusion, and diversity, and offers opportunities for advancement.

Requirements

  • A desire to help customers celebrate special moments in their lives.
  • Strong customer service, sales, retail, and/or jewelry experience.
  • Flexible availability to work during peak retail hours, including nights, weekends, and holidays.
  • A positive, customer-focused approach to delivering an exceptional customer experience.
  • Strong communication and relational skills.

Responsibilities

  • Engage customers in conversation to understand their needs and desires.
  • Present merchandise and share detailed information about product features and benefits.
  • Provide information about extended service plans and financing options.
  • Meet individual and team sales goals.

Benefits

  • Base pay plus commission on sales.
  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k).
  • Paid time off for full-time and part-time team members.
  • Paid holidays for full-time team members.
  • Tuition reimbursement, including DCA courses based on position.
  • Training and career development programs.
  • Merchandise discounts.
  • Incentive trips and contests.
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