About The Position

Kay Jewelers is hiring Sales Associates / Jewelry Consultants to provide a superior experience to customers and help them celebrate life and express love. Team members engage customers to understand their needs and desires, present merchandise and explain product features and benefits, provide information about extended service plans and financing options, and meet individual and team sales goals. The role calls for a customer-focused approach, strong communication and relationship-building skills, and availability during peak retail hours, including nights, weekends, and holidays. The posting describes seasonal, part-time, and full-time opportunities.

Requirements

  • Strong customer service, sales, retail, and/or jewelry experience.
  • Flexible availability to work during peak retail hours such as nights, weekends, and holidays.
  • A positive, customer-focused approach.
  • Strong communication and relational skills.
  • A desire to help customers celebrate special moments in their lives.

Responsibilities

  • Engage customers in conversation to understand their needs and desires.
  • Present merchandise and share detailed information about product features and benefits.
  • Provide information about extended service plans and financing options.
  • Meet individual and team sales goals.
  • Deliver an exceptional customer experience.

Benefits

  • Base pay plus commission on sales.
  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k).
  • Paid time off for full-time and part-time team members.
  • Paid holidays for full-time team members.
  • Tuition reimbursement, including DCA courses based on position.
  • Training and career development programs.
  • Merchandise discounts.
  • Incentive trips and contests.
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