Sales Associate / Customer Service Representative

Drybar Shops • Honolulu, HI

1d • Onsite

About The Position

Drybar is a blow-dry-only bar focused on providing exceptional blowouts. We are seeking enthusiastic retail sales associates to deliver outstanding customer service to our clients.

Requirements

• 1+ years of experience in a fast-paced, customer service-centric environment (sales associate, retail sales associate, customer service representative, store associate, salon associate, or similar).
• High school diploma or equivalent.
• Ability to work at a sustained, fast pace.
• Excellent problem-solving and troubleshooting skills.
• Track record in providing over-the-top, amazing customer service!
• Ability to multitask with ease.
• Frequently required to stand and/or walk for the duration of 6-8-hour shifts.
• Technical ability and skills to operate a point of sale system.
• Problem solver – use logic and support resources to solve problems at the front desk.
• Maintains professional demeanor under pressure.
• Ability to pass a background check.

Nice To Haves

• Previous experience with Point of Sale Systems strongly preferred.
• Previous salon/spa experience preferred but not required.

Responsibilities

• Provide excellent customer service to clients.
• Operate a point of sale system.
• Handle problem-solving at the front desk.
• Maintain a professional demeanor under pressure.
• Multitask with ease.
• Engage in membership sales.

Benefits

• Competitive compensation plan with potential to make between $16 and $20 per hour, depending on performance.
• Paid Time Off, vacation, and sick leave.
• Free monthly services.
• Membership sales bonus.
• Flexible Hours.
• Discounts on all retail products.
• Clear career path to grow as a professional.
• Ongoing training.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED