Sales Associate / Customer Service Representative

Drybar ShopsHonolulu, HI
Onsite

About The Position

Drybar is a blow-dry-only bar focused on providing exceptional blowouts. We are seeking enthusiastic retail sales associates to deliver outstanding customer service to our clients.

Requirements

  • 1+ years of experience in a fast-paced, customer service-centric environment (sales associate, retail sales associate, customer service representative, store associate, salon associate, or similar).
  • High school diploma or equivalent.
  • Ability to work at a sustained, fast pace.
  • Excellent problem-solving and troubleshooting skills.
  • Track record in providing over-the-top, amazing customer service!
  • Ability to multitask with ease.
  • Frequently required to stand and/or walk for the duration of 6-8-hour shifts.
  • Technical ability and skills to operate a point of sale system.
  • Problem solver – use logic and support resources to solve problems at the front desk.
  • Maintains professional demeanor under pressure.
  • Ability to pass a background check.

Nice To Haves

  • Previous experience with Point of Sale Systems strongly preferred.
  • Previous salon/spa experience preferred but not required.

Responsibilities

  • Provide excellent customer service to clients.
  • Operate a point of sale system.
  • Handle problem-solving at the front desk.
  • Maintain a professional demeanor under pressure.
  • Multitask with ease.
  • Engage in membership sales.

Benefits

  • Competitive compensation plan with potential to make between $16 and $20 per hour, depending on performance.
  • Paid Time Off, vacation, and sick leave.
  • Free monthly services.
  • Membership sales bonus.
  • Flexible Hours.
  • Discounts on all retail products.
  • Clear career path to grow as a professional.
  • Ongoing training.
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