Sales Associate / Customer Service Representative

Drybar Shops • Wheaton, IL

18d • $15 - $19 • Onsite

About The Position

Join the Team at Drybar Wheaton — Now Hiring a Bartender! (That's our fun name for Front Desk Receptionist — and yes, the vibe is just as good as it sounds). As a Drybar Bartender, you're the heartbeat of the shop — the first smile a guest sees and the last impression they leave with. Think of it less like a desk job and more like hosting a party where everyone leaves with great hair.

Requirements

• Warm, friendly personality with strong communication skills
• Comfortable multitasking in a fast-paced environment
• Basic tech skills; POS experience is a plus
• Excellent problem-solving and troubleshooting ability
• Professional and composed under pressure
• Weekend availability is a must — our busiest and most rewarding days
• Ability to stand/walk for 6–8 hour shifts

Nice To Haves

• Customer service or retail experience preferred — but we'll train the right person
• Have a love for beauty, hair, or the salon/spa world
• Genuinely enjoy making people's day better
• Are looking for a role with a real team — not just another shift to clock through

Responsibilities

• Greet clients warmly and create a welcoming first impression every single time
• Manage appointments and check clients in/out using our reservation system
• Answer texts, calls, and assist with bookings
• Troubleshoot system issues, update client profiles, and optimize the appointment flow
• Recommend memberships and retail products (your commissions depend on it — in a good way!)
• Keep the front desk, bar area, and shop looking fresh and organized
• Support stylists to ensure the whole client experience is seamless
• Conduct walkthroughs, restock shelves, and handle general upkeep to keep the shop running smoothly

Benefits

• Earn $15–$19+/hr (hourly pay + membership & retail commissions + performance bonuses)
• Flexible scheduling
• Paid training
• Free monthly blowouts
• 25% off all Drybar products
• Chic dress code: black, white, grey, yellow &/or denim — be stylish, be you
• Real growth opportunities within the company
• Fun, upbeat culture where good vibes are basically part of the job description

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed