Sales Associate / Customer Service Representative

Drybar Shops•North Bethesda, MD
•$15 - $27•Onsite

About The Position

Drybar is seeking a Bartender (Front Desk) to join their team. This role is more than just front desk support; it's about creating a welcoming and high-energy experience for clients. The Bartender is the first point of contact, ensures the shop runs smoothly, and contributes to the overall guest experience. This position offers opportunities for growth within the beauty and hospitality industry, a fun and supportive culture, and the chance to make a significant difference in client satisfaction.

Requirements

  • Love customer service and connecting with people
  • Thrive in fast-paced, high-energy environments
  • Are organized, detail-oriented, and great at multitasking
  • Enjoy sales, goals, and creating great guest experiences
  • Work well under pressure while keeping a positive attitude
  • Are reliable, team-oriented, and ready to jump in where needed
  • Have weekend availability

Nice To Haves

  • Have previous experience with POS or booking systems
  • Have salon, retail, hospitality, or front desk experience

Responsibilities

  • Create a warm, welcoming, high-energy guest experience from check-in to check-out
  • Manage appointments, phones, bookings, and guest flow throughout the day
  • Coordinate stylist timing and shop flow to keep services running smoothly and efficiently
  • Serve complimentary beverages and create a fun, elevated salon atmosphere
  • Educate guests on memberships, products, retail, add-ons, and promotions
  • Handle transactions, POS systems, and client profiles accurately
  • Help maintain a clean, polished, and organized salon environment
  • Support teammates during busy shifts and contribute to a positive shop culture
  • Bring great energy, professionalism, and personality every single day

Benefits

  • Flexible scheduling
  • Paid training
  • Stylish work environment
  • Team-focused culture
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