PT Sales Associate Cashier

Ahold Delhaize•Greensboro, NC

7d•Onsite

About The Position

The Sales Associate Cashier is responsible for providing prompt, accurate, and friendly service to customers, creating a positive shopping experience. This role involves greeting customers, handling transactions, maintaining a clean and organized work area, and assisting customers with their needs. The associate must adhere to all company guidelines and safety practices.

Requirements

Ability to provide prompt, accurate, and friendly customer service.
Ability to greet customers and use their names.
Ability to unload groceries and bag them efficiently.
Ability to check carts for all items.
Ability to follow correct bagging procedures.
Ability to scan orders and handle payment transactions accurately.
Ability to handle cash, checks, coupons, gift cards, partner cards, food stamps, and WIC vouchers according to procedures.
Ability to perform refunds and error corrections.
Ability to maintain accurate cash control.
Ability to perform overrides.
Ability to identify customers needing assistance and offer help.
Ability to maintain alertness and call for assistance.
Ability to check prices quickly and accurately.
Ability to be courteous and helpful to associates.
Ability to wear the Food Lion uniform with apron and name badge.
Ability to maintain a neat and clean appearance.
Ability to retrieve shopping carts from the parking lot and cart corrals.
Ability to ensure work station and front end area are neat and clean.
Ability to report register malfunctions.
Ability to ensure the MVP savings center KIOSK is filled with paper and working.
Ability to adhere to all company guidelines, policies, and standard practices.
Ability to observe and correct unsafe conditions.
Ability to notify QA of cleaning or maintenance issues.
Successfully complete computer-based training (CBT) and training aid courses.

Responsibilities

Provide prompt, accurate, and friendly customer service.
Greet each customer and use their name when possible.
Unload customer groceries from cart to belt, grouping items for ease of bagging.
Check the bottom of every cart and under baby seats for items before completing an order.
Follow correct bagging procedures.
Scan customer orders and handle payment transactions.
Avoid personal conversations with other associates when customers are present.
Follow procedures for handling cash, checks, coupons, gift cards, partner cards, food stamps, and WIC vouchers.
Follow procedures for refunds and error correction.
Maintain accurate cash control.
Perform overrides as needed.
Identify customers needing assistance and offer to take their order to their car.
Maintain alertness and call for assistance when needed.
Check prices quickly and accurately.
Be courteous and helpful to other associates.
Wear the Food Lion uniform with apron, complete with name badge.
Maintain a neat and clean appearance adhering to the dress code.
Retrieve shopping carts from the parking lot and cart corrals.
Ensure work station and front end area are neat and clean.
Report any register malfunction to the Customer Service Manager or MOD.
Ensure the MVP savings center KIOSK is filled with paper and properly working.
Adhere to all company guidelines, policies, and standard practices.
Observe and correct unsafe conditions.
Notify QA of any cleaning issues or maintenance required on the front end.
Successfully complete computer-based training (CBT) and training aid courses.
Perform all other duties as assigned.