PT Sales Associate Cashier

Ahold Delhaize•Thomasville, NC

1d•Onsite

About The Position

The Cashier (Sales Associate) is responsible for providing fast, easy, flexible, and friendly service to customers. This role involves achieving Food Lion customer service standards, being cooperative with other store associates, and assisting the Customer Service Manager and Assistant Customer Service Manager in maintaining standards to maximize sales through excellent customer service.

Requirements

Ability to smile and provide prompt, accurate, and friendly service.
Ability to engage customers to create a positive shopping experience.
Ability to greet each customer and use their name whenever possible.
Ability to unload groceries from cart to belt, grouping items for ease of bagging.
Ability to check the bottom of every cart and under all baby seats for items.
Proficiency in following correct bagging procedures.
Ability to scan customers' orders and handle payment transactions per standard practice.
Ability to avoid personal conversations with other associates when customers are present.
Proficiency in following procedures for handling cash, checks, coupons, gift cards, partner cards, food stamps, and WIC vouchers.
Proficiency in following procedures for refunds and error correction.
Ability to maintain accurate cash control.
Ability to perform overrides.
Ability to identify customers needing assistance and offer help.
Ability to maintain alertness and call for assistance when needed.
Ability to check prices quickly and accurately.
Ability to be courteous and helpful to other associates.
Ability to wear the Food Lion uniform with apron, complete with name badge, and maintain a neat and clean appearance.
Ability to retrieve shopping carts from the parking lot and cart corrals.
Ability to ensure workstation and front end area are neat and clean.
Ability to report register malfunctions.
Ability to ensure the MVP savings center KIOSK is filled with paper and properly working.
Ability to adhere to all company guidelines, policies, and standard practices.
Ability to observe and correct unsafe conditions.
Ability to notify QA of cleaning issues or maintenance required.
Successful completion of computer-based training (CBT) and training aid courses.

Responsibilities

Smile and provide prompt, accurate, and friendly service while engaging customers to create a positive shopping experience.
Greet each customer and use their name whenever possible.
Unload customers’ groceries from carts to the belt, grouping items for ease of bagging.
Check the bottom of every cart and under all baby seats for items before completing an order.
Follow correct bagging procedures for the correct use of bags by type.
Scan customers' orders and handle payment transactions per standard practice.
Avoid personal conversations with other associates when customers are present.
Follow procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps, and WIC vouchers.
Follow procedures for refunds and error correction.
Make every attempt to maintain accurate cash control.
Follow procedures and perform overrides.
Identify customers needing assistance and offer to take their order to their car.
Maintain alertness and call for assistance when needed to service customers per service standards.
Check prices quickly and accurately.
Be courteous and helpful to other associates.
Wear the Food Lion uniform with apron, complete with name badge, when on duty, and maintain a neat and clean appearance while adhering to the Food Lion dress code.
Retrieve shopping carts from the parking lot and cart corrals utilizing the tether strap per standard practice.
Ensure the workstation and front end area of the store have a neat and clean presentation.
Report any register malfunction to the Customer Service Manager or MOD.
Ensure the MVP savings center KIOSK is filled with paper and properly working.
Adhere to all company guidelines, policies, and standard practices.
Observe and correct all unsafe conditions that could cause associate or customer accidents.
Notify QA of any cleaning issues or maintenance required on the front end.
Successfully complete computer-based training (CBT) and training aid courses.
Perform all other duties as assigned.