Sales Assistant - Luxury Fashion Retail

The Level GroupWoodbury, NY
Onsite

About The Position

As we continue to grow our retail presence in the US, we’re looking for a motivated, hands-on Sales Assistant to join our team in Woodbury, supporting one of TLG’s in-house brands. The ideal candidate is a customer-focused leader with strong commercial awareness, excellent people management skills, and the ability to ensure operational excellence while driving business performance.

Requirements

  • Previous experience in the role in retail settings
  • Fluent English (additional language skills a plus)
  • Excellent interpersonal and customer service skills
  • Organized and detail oriented attitude
  • Proactivity
  • Strong commitment to build a team environment and collaboration
  • High computer skills a plus

Responsibilities

  • Be an effective brand ambassador, ensuring clients are warmly welcomed and well assisted and have a memorable experience aligned with the brand.
  • Demonstrate brand awareness, clienteling skills and product knowledge when communicating with customers.
  • Deliver excellence in retail experience and promote a Consumer Centric Culture.
  • Consistently assist and interact with clients in a warm and courteous manner, providing a highly professional approach and outstanding service in order to maximise business and to resolve customer issues.
  • Use conversation to discover client needs, partnering them with the appropriate sales professional attitude to achieve sales goals and create brand loyalty.
  • Promote team collaboration to build a pleasant and healthy work environment.
  • Maintain the work place tidy and organized.
  • Perform duties as reports, visual maintenance, etc.
  • Be a point of connection between store and HQ.
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