PT Sales Assistant - Cypress

2021 HH Branding•Houston, TX

1d•Onsite

About The Position

For nearly 40 years, Highland Homes has represented quality and leadership in new home construction. We foster an atmosphere of appreciation and confidence where employees can thrive and contribute their unique ideas. As an Employee Owned and Customer Focused company, Highland Homes offers the opportunity to begin your career as a Part-Time Sales Assistant. This role provides a flexible work environment to learn essential sales skills such as prospecting, sales presentations, and contract management. This entry-level, part-time position offers hourly compensation and will not exceed 27 hours per week.

Requirements

High School Diploma required.
Strong organizational skills with a keen ability to prioritize, multi-task and pay close attention to detail and accuracy.
Excellent communicator (oral and written) including desire to ask questions and learn from others.
Proficient in Microsoft Office applications (Word, Excel, Outlook, etc.) and familiar with the Internet.
Reliable, clean transportation required.

Nice To Haves

Prior sales experience is a plus.

Responsibilities

Support the Sales Counselor and Sales Associates with all aspects of selling and marketing the community.
Open the model in the morning by unlocking, ensuring lights are off, checking radio, inspecting interior/exterior for cleanliness, and reporting deficiencies by 10:00 a.m. (12:00 p.m. Sundays).
Maintain the cleanliness of the model and completed inventory, including vacuuming, wiping countertops, emptying trash, and light cleaning.
Consistently monitor the model and inventory throughout the day for cleanliness and order, and manage 'open' signs for spec homes.
Adhere to all safety program requirements.
Understand and adhere to all Company policies, procedures, Core Values, and Guiding Principles.
Adhere to the Company's business dress code and grooming practices, appearing professional at all times.
Meet and greet all incoming customers promptly when the Sales Counselor is not present, obtain registration cards, and attempt to set up follow-up appointments.
Assist the Sales Counselor in communicating pertinent information to customers and retrieving information for follow-up.
Understand the Company's product, building process, area schools, financing, shopping, parks, and community information.
Have a strong knowledge of the plan mix for the community program outline.
Be familiar with all community spec-home inventory, standard specifications, options, upgrades, construction stage, and completion dates.
Prepare a start memo with completed interior design work for timely spec starts.
Be familiar with build-to-suit clients, their plans, and home progress.
Show inventory homes to prospective buyers as needed.
Maintain an adequate supply of marketing materials and office supplies, and understand procedures for acquiring them.
Ensure an adequate number of information packets are ready for distribution.
Assist the Sales Counselor with lead management and enter registration cards into the LMS system, assigning proper follow-up.
Maintain the Sales Counselor's filing system, contract documents, and processing (contracts, specifications, change orders, bust-out forms).
Maintain current house files.
Maintain accurate spec inventory in the MLS system, web page, and other inventory outlets.
Assist in submitting sales contract packages to the appropriate departments before Monday morning.
Support the construction team by typing letters, making copies, reproducing house files, and faxing information when sales office duties are complete.
Contact buyers and vendors to assist with appointments during the building process as needed.
Help the Sales Counselor prepare the Closing Objectives report and provide copies to participants.
Assist in coordinating closings, including scheduling times and ensuring paperwork is complete and on time.
Be available to work at Realtor functions, luncheons, and community grand openings.
Assist the Sales Counselor in marketing the subdivision and generating traffic through approved methods.
Have a 'lot fit' book available for all lots and plans.
Ensure all 'Starts' have complete paperwork with necessary approvals before submitting to Architecture.
Be knowledgeable of Community Architecture guidelines and plan repetition rules.
Close the model in the evening by locking doors, turning on exterior lights, inspecting interior, checking window latches, and arming the security system.
Lock spec-home inventory and take down 'open' signs as required.