PT Sales Assistant - Montgomery

Highland Homes•Houston, TX

2d•Onsite

About The Position

For nearly 40 years, Highland Homes has represented quality and leadership in new home construction. We are an Employee Owned and Customer Focused company where building careers goes hand in hand with excellence. At Highland Homes, your career can begin as a Part-Time Sales Assistant, providing a flexible work environment to learn the prospecting process, sales presentation, and contract management. This entry-level, part-time position offers hourly compensation and will not exceed 27 hours per week. A high school diploma is required, and prior sales experience is a plus.

Requirements

High School Diploma required.
Strong organizational skills with a keen ability to prioritize, multi-task and pay close attention to detail and accuracy.
Excellent communicator (oral and written) including desire to ask questions and learn from others.
Proficient in Microsoft Office applications (Word, Excel, Outlook, etc.) and familiar with the Internet.
Reliable, clean transportation required.
If holding an active Real Estate License, it must be placed on inactive status during employment.

Nice To Haves

Prior sales experience is a plus.

Responsibilities

Support the Sales Counselor and Sales Associates with all aspects of selling and marketing the community.
Open the model in the morning by arriving on time to unlock, turn off exterior lights, check radio, inspect interior/exterior for cleanliness, and report deficiencies for correction. Ensure the model is ready by 10:00 a.m. (12:00 p.m. Sundays).
Maintain the cleanliness of the model and completed inventory, including light cleaning duties, especially on Mondays or after heavy customer traffic.
Consistently monitor the model(s) and completed inventory throughout the day for cleanliness and security, and unlock spec-home inventory with 'open' signs as required.
Adhere to all safety program requirements at all times.
Understand all Company policies and procedures, Core Values, and Guiding Principles.
Adhere to the Company’s business dress code and grooming practices, appearing professional at all times.
Possess good work habits and be adaptable to the situation at hand.
When the Sales Counselor is not present, meet and greet all incoming customers promptly, obtain registration cards, and attempt to set up follow-up appointments.
Assist the Sales Counselor in effectively communicating pertinent information to the customer and retrieving appropriate information for follow-up.
Have a good understanding of the Company’s product and be able to answer questions about the building process, area schools, financing, shopping, parks, and community buyer profiles.
Have a strong knowledge of the plan mix for the community program outline.
Be familiar with all community spec-home inventory, standard specifications, options, upgrades, construction stage, and possible completion month.
Prepare a start memo with completed interior design work for spec starts.
Be familiar with all build-to-suit clients, their plans, and home progress.
Show inventory homes to prospective buyers as needed.
Help maintain an adequate supply of all marketing materials and office supplies, and be familiar with procedures to acquire necessary supplies.
Have an adequate number of information packets ready to hand out at all times.
Assist the Sales Counselor with lead management and enter registration cards into the LMS system, assigning proper follow-up.
Maintain the Sales Counselor’s filing system, all contract documents, and their processing (contracts, specifications, change orders, bust-out forms, etc.).
Maintain current house files and accurate spec inventory in the MLS system, web page, and other inventory outlets.
Assist the Sales Counselor and Sales Associate with submitting all sales contract packages to the appropriate departments prior to Monday morning.
Support the construction team by typing letters, making copies, reproducing house files, and faxing information when sales office duties are completed.
Contact buyers and vendors to assist with appointments during the building process on an as-needed basis.
Help the Sales Counselor prepare an accurate Closing Objectives report and provide copies to participants in the weekly subdivision sales/construction meeting.
Assist in coordinating closings, including scheduling times and ensuring all necessary paperwork is complete and on time.
Be available to work at Realtor functions, luncheons, and community grand openings.
Help the Sales Counselor market the subdivision and generate traffic through approved methods.
Have a 'lot fit' book available for all lots and plans on the subdivision program outline and inventory homes.
Ensure all 'Starts' have proper paperwork completely filled out with necessary approvals before submission to Architecture.
Be knowledgeable of the Community’s Architecture guidelines and plan repetition rules.
Close the model in the evening by locking up, turning on exterior lights, inspecting for deficiencies, checking window latches, arming the security system, and locking doors.
Lock all spec-home inventory and take down 'open' signs as required.