PT Sales Assistant - Rockwall

2021 HH Branding•Plano, TX

7d•Onsite

About The Position

For nearly 40 years, Highland Homes has represented quality and leadership in new home construction. We foster an atmosphere of appreciation and confidence where employees contribute unique ideas to the company's success. As an Employee Owned and Customer Focused company, your career can begin as a Part-Time Sales Assistant, offering a flexible work environment to learn prospecting, sales presentation, and contract management. This entry-level, part-time position offers hourly compensation and will not exceed 27 hours per week.

Requirements

High School Diploma required.
Strong organizational skills with a keen ability to prioritize, multi-task and pay close attention to detail and accuracy.
Excellent communicator (oral and written) including desire to ask questions and learn from others.
Proficient in Microsoft Office applications (Word, Excel, Outlook, etc.) and familiar with the Internet.
Reliable, clean transportation required.
If holding an active Real Estate License, it must be placed on inactive status during employment.

Nice To Haves

Prior sales experience is a plus.

Responsibilities

Support the Sales Counselor and Sales Associates with all aspects of selling and marketing the community.
Open the model in the morning by unlocking, turning off exterior lights, checking radio, visually inspecting interior and exterior for cleanliness, and reporting deficiencies.
Maintain the cleanliness of the model and completed inventory, including vacuuming, wiping countertops, emptying trash, and light cleaning.
Consistently monitor the model and inventory for cleanliness and security, unlocking spec-home inventory and putting up 'open' signs.
Adhere to all safety program requirements.
Understand and adhere to all Company policies and procedures, Core Values, and Guiding Principles.
Adhere to the Company's business dress code and grooming practices, appearing professional at all times.
Meet and greet all incoming customers promptly when the Sales Counselor is not present, obtain registration cards, and attempt to set up follow-up appointments.
Assist the Sales Counselor in communicating pertinent information to customers and retrieving information for follow-up.
Understand the Company's product, building process, area schools, financing, shopping, parks, and community information.
Have a strong knowledge of the plan mix for the community program outline.
Be familiar with all community spec-home inventory, standard specifications, options, upgrades, construction stage, and completion month.
Prepare a start memo with completed interior design work for spec starts.
Be familiar with build-to-suit clients, their plans, and home progress.
Show inventory homes to prospective buyers as needed.
Help maintain an adequate supply of marketing materials and office supplies, and understand procedures for acquiring them.
Ensure an adequate number of information packets are ready at all times.
Assist the Sales Counselor with lead management and enter registration cards into the LMS system, assigning proper follow-up.
Maintain the Sales Counselor's filing system, contract documents, and processing (contracts, specifications, change orders, bust-out forms).
Maintain current house files.
Maintain accurate spec inventory in the MLS system, web page, and other inventory outlets.
Assist with submitting all sales contract packages to the appropriate departments prior to Monday morning.
Support the construction team by typing letters, making copies, reproducing house files, and faxing information when sales office duties are completed.
Contact buyers and vendors to assist with appointments during the building process as needed.
Help prepare an accurate Closing Objectives report and provide copies to participants in the weekly sales/construction meeting.
Assist in coordinating closings, including scheduling times and ensuring necessary paperwork is complete and on time.
Be available to work at Realtor functions, luncheons, and community grand openings.
Help market the subdivision and generate traffic through approved methods.
Have a 'lot fit' book available for all lots and plans.
Ensure all 'Starts' have proper paperwork completed with necessary approvals before submitting to Architecture.
Be knowledgeable of Community Architecture guidelines and plan repetition rules.
Close the model in the evening by locking up, turning on exterior lights, visually inspecting for deficiencies, checking window latches, arming the security system, and locking doors.
Lock all spec-home inventory and take down 'open' signs as required.