Sales Assistant - Part Time

Rich Products Corporation•Buffalo, NY

5d•Onsite

About The Position

Rich Entertainment Group (REG) operates a vast and dynamic collection of entertainment businesses dedicated to bringing friends and families together through unique and memorable experiences. REG's entities include WNY’s preferred caterer, Rich’s Catering & Special Events; a provider of wedding cakes and desserts; restaurants in Islamorada, FA (Kaiyo Grill & Sushi and Green Turtle Inn); three minor league baseball teams, including the Buffalo Bisons; management of Canalside and Outer Harbor; and The Travel Team, a full-service travel provider. REG is owned by Rich’s, a family-owned food company with over 13,500 associates globally, 100 locations, and annual sales of $5.9 billion. The Sales Assistant is responsible for selling desserts while providing excellent customer service.

Requirements

High school diploma or equivalent required.
Previous cash handling and point-of-sale (POS) experience.
Open and flexible availability, including early mornings, evenings, weekends, and holidays.
Valid New York State driver license with a clean driving record.
Strong customer service skills with a friendly, outgoing, and professional demeanor.
Ability to work efficiently in a fast-paced, high-volume environment.
Excellent communication and teamwork skills.
Reliable, punctual, and detail-oriented.
Ability to stand for extended periods and lift up to 25–30 lbs. as needed.
Comfortable handling food products while maintaining cleanliness and food safety standards.

Responsibilities

Provide friendly, engaging, and knowledgeable service to all customers at both the vendor cart and storefront.
Create a warm, welcoming experience that reflects the brand.
Confidently sell a variety of bakery items, make recommendations, and upsell featured desserts, seasonal items, and bundles to maximize sales.
Set up, operate, and break down the vendor cart during games and events.
Maintain an organized, efficient, and visually appealing display while handling high-volume service.
Accurately process cash and card transactions, manage a register/POS system, and ensure proper cash handling procedures are followed.
Maintain a strong understanding of all menu items, ingredients, and allergens to confidently answer customer questions and make recommendations.
Assist with packaging baked goods neatly and efficiently, ensuring all items meet presentation standards for both in-store and off-site sales.
Restock displays, monitor product levels, and communicate low inventory to ensure continuous availability during peak times.
Maintain a clean and sanitary workspace, following all food safety and hygiene guidelines at both the cart and bakery.
Work closely with bakery team to ensure smooth operations, especially during busy events and game days.
Represent the bakery in a professional, upbeat manner at all times, especially at public events, creating a positive and memorable impression.