PT Sales Assistant - North Austin (Liberty Hill)

2021 HH Branding•Austin, TX

2d•Onsite

About The Position

For nearly 40 years, Highland Homes has represented quality and leadership in new home construction. Highland's employees thrive in an atmosphere of appreciation and confidence, contributing their unique ideas to the Company’s overall success. As an Employee Owned and Customer Focused company, your career can begin as a Part-Time Sales Assistant. This role provides a flexible work environment to learn the tricks of the trade, including the prospecting process, sales presentation, and contract management. This entry-level, part-time sales position offers hourly compensation and will not exceed 27 hours per week.

Requirements

High School Diploma required.
Strong organizational skills with a keen ability to prioritize, multi-task and pay close attention to detail and accuracy.
Excellent communicator (oral and written) including desire to ask questions and learn from others.
Proficient in Microsoft Office applications (Word, Excel, Outlook, etc.) and familiar with the Internet.
Reliable, clean transportation required.
If an active Real Estate License is held, it must be placed on inactive status during employment.

Nice To Haves

Prior sales experience is a plus.

Responsibilities

Support the Sales Counselor and Sales Associates with all aspects of selling and marketing the community.
Open the model in the morning by arriving on time to unlock, turn off exterior lights, check radio, visually inspect interior and exterior for cleanliness, and report deficiencies for correction so the model is ready by 10:00 a.m. (12:00 p.m. Sundays).
Maintain the cleanliness of the model and completed inventory, which may include vacuuming, wiping countertops, emptying trash, and light cleaning between professional cleaning services, especially on Mondays or after heavy customer traffic.
Consistently follow up and monitor the model(s) and completed inventory throughout the day for any concerns, and unlock spec-home inventory, putting up “open” signs as required.
Adhere to all safety program requirements at all times.
Meet and greet all incoming customers promptly when the Sales Counselor is not present, obtain a registration card, and attempt to set up a follow-up appointment for the Sales Counselor.
Assist the Sales Counselor in effectively communicating helpful and pertinent information to the customer, and retrieve appropriate information for follow-up.
Understand the Company’s product, and be able to answer questions pertaining to the building process, area schools, financing, shopping, parks and playgrounds, buyer profile for the community, and any other pertinent information about the surrounding community.
Have a strong knowledge of the plan mix for the community program outline.
Be familiar with all community spec-home inventory, standard specifications, options and upgrades, current stage of construction, and possible completion month.
Prepare a start memo with completed interior design work for spec starts.
Be familiar with all build-to-suit clients, their plans, and the progress of their homes.
Show inventory homes to prospective buyers as needed.
Help maintain an adequate supply of all marketing materials and office supplies, and be familiar with procedures to acquire necessary supplies.
Ensure an adequate number of information packets are ready to hand out at all times.
Assist the Sales Counselor with lead management and enter registration cards into the LMS system, assigning proper follow-up.
Maintain the Sales Counselor’s filing system, all contract documents, and the processing of same (contracts, specifications, change orders, bust-out forms, etc.).
Help maintain current house files.
Help maintain accurate spec inventory in the MLS system, web page, and other inventory outlets.
Assist the Sales Counselor and Sales Associate with submitting all sales contract packages to the appropriate home office, Construction Managers, designers, or loan officers prior to each Monday morning.
Support the construction team by typing letters, making copies, reproducing house files, and faxing information when sales office duties are completed.
Contact buyers and vendors to assist with appointments during the building process, on an as-needed basis.
Help the Sales Counselor prepare an accurate Closing Objectives report and provide copies to all participants in the weekly subdivision sales/construction meeting.
Assist in coordinating closings, including scheduling closing times with the Title Company, realtors, construction staff, etc., and ensuring all necessary paperwork is complete and on time.
Be available to work at Realtor functions, luncheons, community grand openings, etc.
Help the Sales Counselor market the subdivision and generate traffic through approved methods.
Have a “lot fit” book available for all lots and plans on the subdivision program outline and inventory homes.
Ensure all “Starts” have the proper paperwork completely filled out with necessary approvals prior to submission to Architecture.
Be knowledgeable of the Community’s Architecture guidelines and plan repetition rules.
Close the model in the evening by locking up at the applicable closing time, turning on exterior lights, visually inspecting the interior for deficiencies, checking window latches, arming the security system, and locking all doors.
Lock all spec-home inventory and take down “open” signs as required.