Sales Assistant

Namify•Springville, UT

11d•Onsite

About The Position

Namify's Sales Assistant position will be responsible for organizing and assisting across multiple mediums. The Sales Assistant will effectively execute administrative responsibilities of an assigned Sales Executive. The Sales Assistant position will be performed in-office at our manufacturing facility itself.

Requirements

Must have proper documentation for employment in the United States
Must perform Pre-Employment drug test
Minimum of 3 months of customer service and/or sales experience.
Strong understanding of Customer Service
Basic level of sales ability
Proficiency with Microsoft Office or Google Suite
Basic internet and computer navigation skills
Ability to multitask in a fast-paced environment
Organized and efficient
Ability to work independently and stay on task
Must be able to work in a sitting and standing position for 6+ hours a day
Must be able to lift 30 pounds
Must be able to communicate effectively with team members at all levels
Must have great attention to detail, even with repetitive processes
Must be able to follow instructions, both written and verbal
Must be able to work under deadlines and quotas

Nice To Haves

Previous customer service and/or sales experience

Responsibilities

Manage outbound and inbound calls
Assist customers in placing orders and answering questions
Work in teams to achieve goals
Provide exceptional customer service and providing a positive experience for clients
Cross-train on company-wide manufacturing processes
Cross-sell and up-sell products that will help brand our clients
Resolve client concerns via phone, email and chat
Communicate and articulate our product options to customers
Promote and maintain open lines of communication with the sales, customer service, and operations management and teams
Communicate with various departments to ensure information remains consistent and our dynamic company culture is maintained
HubSpot follow up scheduling and managing sequences
Processing client orders
Presenting the best foot forward when it comes to front desk client experiences
All other duties as assigned.
Taking ownership and pride in these tasks will allow you to thrive in this position for the benefit of both your team, Namify and our clients, and most importantly yourself.
A reflection of your care and dedication to our client’s needs will be seen in the quality of your work, and won’t go overlooked.
You are to be accountable for results and should take ownership of your area, processes, and communications seriously, while still having a rewarding and pleasant experience working for our company.