Sales Assistant (Part-Time)

Brookfield Properties•Trappe, MD

1d•Onsite

About The Position

The Sales Assistant is our first point of contact for our customers and as such responsible for providing consistently high levels of customer service to all clients who visit our Show homes. The Sales Assistant perform day-to-day duties in a friendly and professional manner at all times and ensure that the client has an enjoyable Show home experience. This position is based at Brookfield’s Lakeside at Trappe Community, located in Trappe, MD. We need someone available for about 28 hours per week, working Tuesdays, Wednesdays, and weekends from 12:00 PM to 6:00 PM.

Requirements

High school diploma.
Strong customer service and trouble shooting skills, sales or customer service related experience preferred.
Excellent planning and organizational skills.
Excellent written and oral communication skills.
Strong attention to detail.
Working knowledge of Microsoft Office products i.e. Word, Outlook, and Excel.
Highly flexible with solid interpersonal skills that allow one to work effectively in a diverse working environment.
Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times.

Nice To Haves

Experience within the home building or real estate industry is an asset.

Responsibilities

Monitor the flow of walk in customers, including greeting clients, answering basic questions, and making them feel welcome.
Answer any basic questions clients may have.
Answer phone calls and take accurate notes of any inquiries.
Redirect questions to appropriate Sales staff.
Clean and tidy the sales centers; keep the Show home in excellent condition at all times.
Prepare and mail out quarterly client follow up letters, monitor and distribute faxes, ensure filing is maintained and up to date.
Input data of customer profiles and realtor profile information into system and file accordingly.
Prepare promotional material and update client lists, as required.