Sales Assistant (PT 21 hours), John Lewis

MulberryLiverpool, TX
£13 - £13Onsite

About The Position

At Mulberry our Sales Assistants are called 'Experience Experts', and it's because you need to create truly memorable experiences for all our customers. You will be imaginative, using your product knowledge and storytelling to customise each experience, and to nurture long lasting relationships with your customer. You will be open to learning and developing yourself as you to strive to be an expert within your field and be excited to to play your part in our 'Back to the Mulberry Spirit' strategy.

Requirements

  • Customer focused
  • Culturally connected
  • Competitive spirit and a strong desire to succeed
  • Honest
  • Dynamic
  • Community Spirited
  • In love with fashion!

Nice To Haves

  • Experience creating memorable customer experiences
  • Product knowledge and storytelling skills
  • Ability to nurture long-lasting customer relationships
  • Open to learning and self-development
  • Excited to play a part in the 'Back to the Mulberry Spirit' strategy

Responsibilities

  • Create a welcoming and fun environment for your customers and team.
  • Deliver an engaging, dynamic and memorable customer experience in your store.
  • Develop and maintain key customer relationships using instore CRM tools to support you.
  • Understand how Mulberry fits into the fabric of life and art around us and use this to excite our customers.
  • Be curious about the business and willing to share your ideas.
  • Deliver operational excellence showing respect and consideration for people, product and your environment.
  • Embody our Values in all you do by being honest, dynamic, and community spirited.
  • Support Mulberry to deliver an inclusive culture, through behaving in a way that is open-minded and respectful towards others.
  • Incorporate environmentally and socially responsible practices into your work.

Benefits

  • Competitive basic salary
  • Bonus
  • Product allowance
  • Enviable staff discount and exclusive access to staff sales
  • Extra day off for your birthday
  • Pension Contributions & Life Assurance
  • Training and development opportunities
  • 2 paid volunteering days per year
  • Access to Help@Hand - a wellbeing service featuring remote GP appointments, mental health support, physiotherapy, personal training & retail discounts
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