PT Sales Assistant - West Houston (Cypress/Katy)

Highland Homes•Houston, TX

2d•Onsite

About The Position

For nearly 40 years, Highland Homes has represented quality & leadership in new home construction. Highland’s employees thrive in an atmosphere of appreciation & confidence, contributing their unique ideas to the Company’s overall success. Employee Owned. Customer Focused. At Highland Homes, your career can begin as a Part-Time Sales Assistant, which provides a flexible work environment to learn the tricks of the trade such as the prospecting process, sales presentation, and contract management. Our entry-level part-time sales position provides hourly-based compensation and will not exceed 27 hours per week.

Requirements

High School Diploma required.
Strong organizational skills with a keen ability to prioritize, multi-task and pay close attention to detail and accuracy.
Excellent communicator (oral and written) including desire to ask questions and learn from others.
Proficient in Microsoft Office applications (Word, Excel, Outlook, etc.) and familiar with the Internet.
Reliable, clean transportation required.
If an active Real Estate License is held, it must be placed on inactive status during employment.

Nice To Haves

Prior sales experience is a plus.

Responsibilities

Support the Sales Counselor and Sales Associates with all aspects of selling and marketing the community.
Open the model in the morning by arriving on time to unlock, turn off exterior lights, check radio, visually inspect interior and exterior for cleanliness, and report deficiencies.
Maintain the cleanliness of the model and completed inventory, including vacuuming, wiping countertops, emptying trash, and light cleaning.
Consistently monitor the model(s) and completed inventory throughout the day, unlock spec-home inventory, and put up “open” signs.
Adhere to all safety program requirements.
Understand all Company policies and procedures, Core Values and Guiding Principles.
Adhere to the Company’s business dress code and grooming practices, and appear professional at all times.
Possess good work habits and be adaptable to the situation at hand.
Meet and greet all incoming customers promptly when the Sales Counselor is not present, obtain a registration card, and attempt to set up a follow-up appointment.
Make potential customers comfortable and assist the Sales Counselor in communicating pertinent information.
Retrieve appropriate information for the Sales Counselor/Sales Associate for follow-up.
Have a good understanding of the Company’s product and be able to answer questions about the building process, area schools, financing, shopping, parks, and playgrounds.
Have a strong knowledge of the plan mix for the community program outline.
Be familiar with all community spec-home inventory, standard specifications, options and upgrades, current stage of construction, and possible completion month.
Prepare a start memo with completed interior design work for spec starts.
Be familiar with all build-to-suit clients, their plans, and the progress of their homes.
Show inventory homes to prospective buyers as needed.
Help maintain an adequate supply of all marketing materials and office supplies.
Be familiar with procedures to acquire necessary supplies.
Have an adequate number of information packets ready to hand out at all times.
Assist the Sales Counselor with lead management and enter registration cards into LMS system and assign proper follow-up.
Maintain the Sales Counselor’s filing system, all contract documents, and the processing of same (contracts, specifications, change orders, bust-out forms, etc.).
Maintain current house files.
Maintain accurate spec inventory in the MLS system, web page, and other inventory outlets.
Assist the Sales Counselor and Sales Associate with submitting all sales contract packages to the appropriate home office, Construction Managers, designers, or loan officers.
Support the construction team by typing letters, making copies, reproducing house files, and faxing information.
Contact buyers and vendors to assist with appointments during the building process, as needed.
Help the Sales Counselor prepare an accurate Closing Objectives report and provide copies to all participants in the weekly subdivision sales/construction meeting.
Assist in coordinating closings, including scheduling closing times and ensuring all necessary paperwork is complete and on time.
Be available to work at Realtor functions, luncheons, community grand openings, etc.
Help the Sales Counselor market the subdivision and generate traffic through approved methods.
Have a “lot fit” book available for all lots and plans on the subdivision program outline and inventory homes.
Ensure all “Starts” have the proper paperwork completely filled out with necessary approvals prior to submission to Architecture.
Be knowledgeable of the Community’s Architecture guidelines and plan repetition rules.
Close the model in the evening by locking up, turning on exterior lights, visually inspecting for deficiencies, checking window latches, arming the security system, and locking all doors.
Lock all spec-home inventory and take down “open” signs as required.