Sales Assistant

BlueStar US•Hebron, KY

10d

About The Position

BlueStar is a leading global distributor of specialty B2B electronics devices. We are seeking a motivated, self-starter Sales Assistant to join our team. This entry-level role offers a path to becoming an Account Manager. The Sales Assistant provides clerical and administrative support to the account manager, ensuring smooth communication and follow-up with existing and prospective customers. This position reports directly to the Sales Manager.

Requirements

Highly organized, resourceful, accurate, detail oriented with time management skills
Ability to learn quickly and retain training information
Excellent written and phone communication skills.
Ability to manage multiple tasks and projects simultaneously.
Works autonomously with no supervision
Proficiency in database management, CRM, ERP, Microsoft 365/Outlook and other software programs.
High school diploma required

Nice To Haves

3–5 years of customer service or sales support experience preferred.
Experience in distribution and/or channel sales a plus
college degree preferred.
Oracle experience a plus.

Responsibilities

Manage and resolve customer inquiries and issues.
Accurate order entry via manual, API, EDI, email and online platforms.
Verify item availability and confirm stock.
Maintain and monitor open order reports.
Troubleshoot and resolve order discrepancies.
Handle inbound customer emails/calls.
Manage customer returns.
Participate in product training and self-study.
Perform additional duties as assigned.
Develop relationships with key contacts with Sales, Marketing, Operations and Finance, and externally with vendors.
Execute service contracts.