PT Sales Assistant - Sherman/Denison

2021 HH Branding•Plano, TX

2d•Onsite

About The Position

For nearly 40 years, one Company has represented quality & leadership - Highland Homes - where building careers goes hand in hand with excellence in new home construction. Highland’s employees thrive in an atmosphere of appreciation & confidence, contributing their unique ideas to the Company’s overall success. Employee Owned. Customer Focused. At Highland Homes your career can begin as a Part-Time Sales Assistant which provides a flexible work environment to learn the tricks of the trade such as the prospecting process, sales presentation and contract management. Our entry level part-time sales position provides an hourly based compensation and will not exceed 27 hours per week.

Requirements

High School Diploma required.
Strong organizational skills with a keen ability to prioritize, multi-task and pay close attention to detail and accuracy.
Excellent communicator (oral and written) including desire to ask questions and learn from others.
Proficient in Microsoft Office applications (Word, Excel, Outlook, etc.) and familiar with the Internet.
Reliable, clean transportation required.
If an active Real Estate License is held, it is to be placed on inactive status during the term of employment.

Nice To Haves

Prior sales experience is a plus.
Good understanding of all Company policies and procedures, Core Values and Guiding Principles.
Adaptable to the situation at hand.
Good understanding of the Company’s product, and be able to answer questions pertaining to the building process, area schools, financing, shopping, parks and playgrounds, buyer profile for community and any other pertinent information about the surrounding community.
Strong knowledge of the plan mix for the community program outline.
Familiar with all build-to-suit clients, their plans and the progress of their homes.
Familiar with procedures to acquire any and all necessary supplies.
Familiar with and maintain the Sales Counselor’s filing system, all contract documents and the processing of same.
Knowledgeable of the Community’s Architecture guidelines and plan repetition rules.

Responsibilities

Supporting the Sales Counselor and Sales Associates with all aspects of selling and marketing the community.
Opening the model in the morning: unlock the model(s), turn off all the exterior lights, check the radio station for appropriate music and volume, visually inspect the interior and exterior of the model(s) for cleanliness, order light bulbs, etc. and report any and all deficiencies to the Construction Manager for correction or repair, so that the model is open and ready for business by 10:00 a.m. (12:00 p.m. Sundays).
Maintaining the cleanliness of the model and completed inventory which may include vacuuming floors; wiping down countertops; emptying trash cans; general light duty cleaning between the times that the cleaning service does a full clean, especially on Mondays or after heavy customer traffic.
Consistently follow up and monitor the model(s) and completed inventory throughout the day for any of the above-mentioned concerns, as well as unlock all spec-home inventory and put up “open” signs as required.
Adhering to all safety program requirements at all times.
Meeting and greeting all incoming customers promptly when the Sales Counselor is not present, and obtain a registration card for each prospective homebuyer and attempt to set up a follow up appointment for the Sales Counselor.
Making each potential customer as comfortable as possible.
Assisting the Sales Counselor in effectively communicating all helpful and pertinent information to the customer, as well as retrieving the appropriate information for the Sales Counselor/Sales Associate to follow-up appropriately and professionally.
Being familiar with all community spec-home inventory, standard specifications, options and upgrades, current stage of construction and possible completion month.
Preparing a start memo with completed interior design work so a spec start can occur in a timely fashion.
Showing inventory homes to prospective buyers as needed.
Helping maintain an adequate supply of all marketing materials and office supplies.
Assisting the Sales Counselor with lead management and entering registration cards into LMS system and assigning proper follow up.
Maintaining the Sales Counselor’s filing system, all contract documents and the processing of same, i.e.: contracts, specifications, change orders, bust-out forms, etc.
Maintaining current house files.
Maintaining accurate spec inventory in the MLS system, web page and other inventory outlets.
Assisting the Sales Counselor and Sales Associate with submitting all sales contract packages to the appropriate home office, Construction Managers, designers or loan officers prior to each Monday morning.
Supporting the construction team by typing letters, making copies, reproducing house files to send to the appropriate home office, faxing information, etc. when all sales office duties have been completed.
Contacting buyers and vendors to assist with appointments during the building process, on an as needed basis.
Helping the Sales Counselor prepare an accurate Closing Objectives report and provide copies to all participants in the weekly subdivision sales/construction meeting.
Assisting in coordinating closings, including scheduling closing times with the Title Company, realtors, construction staff, etc. and ensuring all necessary paperwork is complete and on time.
Being available from time-to-time to work at Realtor functions, luncheons, community grand openings, etc.
Helping the Sales Counselor market the subdivision and generating traffic through approved methods.
Having a “lot fit” book available for all lots and plans on the subdivision program outline and inventory homes.
Ensuring all “Starts” have all the proper paperwork completely filled out with necessary approvals prior to being submitted to Architecture.
Closing the model in the evening: closing the model(s) at the applicable closing time, turning on all exterior lights, visually inspecting the interior of the model(s) for deficiencies, checking all window latches for security, arming the security system and locking all the doors.
Locking all spec-home inventory and taking down “open” signs as required.