PT Sales Assistant - McKinney

Highland HomesPlano, TX
Onsite

About The Position

Highland Homes is seeking a Part-Time Sales Assistant to join their team. This entry-level position offers a flexible work environment where you can learn about prospecting, sales presentations, and contract management. The role is compensated hourly and will not exceed 27 hours per week. A high school diploma is required, and prior sales experience is a plus. Highland Homes is an employee-owned company focused on customer satisfaction and building careers alongside new home construction.

Requirements

  • High School Diploma required.
  • Strong organizational skills with a keen ability to prioritize, multi-task and pay close attention to detail and accuracy.
  • Excellent communicator (oral and written) including desire to ask questions and learn from others.
  • Proficient in Microsoft Office applications (Word, Excel, Outlook, etc.) and familiar with the Internet.
  • Reliable, clean transportation required.

Nice To Haves

  • Prior sales experience is a plus.

Responsibilities

  • Support the Sales Counselor and Sales Associates with all aspects of selling and marketing the community.
  • Open the model in the morning, ensuring it is unlocked, lights are off, music is appropriate, and the interior/exterior is clean and ready by 10:00 a.m. (12:00 p.m. Sundays).
  • Maintain the cleanliness of the model and completed inventory, including light cleaning duties.
  • Consistently monitor the model(s) and completed inventory throughout the day for any concerns.
  • Adhere to all safety program requirements.
  • Understand and adhere to all Company policies and procedures, Core Values, and Guiding Principles.
  • Adhere to the Company’s business dress code and grooming practices, appearing professional at all times.
  • Meet and greet all incoming customers promptly when the Sales Counselor is not present, obtain registration cards, and attempt to set up follow-up appointments.
  • Assist the Sales Counselor in effectively communicating pertinent information to customers.
  • Retrieve appropriate information for the Sales Counselor/Sales Associate for follow-up.
  • Understand the Company’s product, building process, area schools, financing, shopping, parks, and other community information.
  • Have a strong knowledge of the plan mix for the community program outline.
  • Be familiar with all community spec-home inventory, standard specifications, options, upgrades, construction stage, and possible completion month.
  • Prepare a start memo with completed interior design work for spec starts.
  • Be familiar with all build-to-suit clients, their plans, and home progress.
  • Show inventory homes to prospective buyers as needed.
  • Maintain an adequate supply of all marketing materials and office supplies.
  • Assist the Sales Counselor with lead management and enter registration cards into the LMS system.
  • Maintain the Sales Counselor’s filing system, all contract documents, and processing of same (contracts, specifications, change orders, bust-out forms, etc.).
  • Maintain current house files and accurate spec inventory in the MLS system, web page, and other inventory outlets.
  • Submit all sales contract packages to the appropriate home office, Construction Managers, designers, or loan officers prior to Monday morning.
  • Support the construction team by typing letters, making copies, reproducing house files, and faxing information.
  • Contact buyers and vendors to assist with appointments during the building process as needed.
  • Prepare an accurate Closing Objectives report and provide copies to all participants.
  • Assist in coordinating closings, including scheduling times and ensuring all necessary paperwork is complete and on time.
  • Be available to work at Realtor functions, luncheons, and community grand openings.
  • Market the subdivision and generate traffic through approved methods.
  • Have a “lot fit” book available for all lots and plans.
  • Ensure all “Starts” have proper paperwork completed with necessary approvals before submission to Architecture.
  • Be knowledgeable of the Community’s Architecture guidelines and plan repetition rules.
  • Close the model in the evening, ensuring it is locked, lights are on, security system is armed, and all doors are locked.
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