Administrative Assistant

Platinum Maintenance SeNew York, NY
$60,000 - $65,000

About The Position

The Sales Assistant provides high-level administrative and operational support to the Sales Team, ensuring the sales process runs efficiently from proposal through project completion. This role serves as a key liaison between Sales, Operations, Accounting, and our clients by preparing proposals, coordinating project documentation, tracking sales activity, and maintaining accurate records. The ideal candidate is highly organized, detail-oriented, proactive, and capable of managing multiple priorities in a fast-paced environment.

Requirements

  • Associate's degree preferred; equivalent work experience will be considered.
  • Minimum of 2 years of administrative support experience, preferably supporting a sales or customer service team.
  • Proficient in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
  • Strong organizational and time management skills with the ability to manage multiple priorities and meet deadlines.
  • Excellent written and verbal communication skills.
  • Exceptional attention to detail and accuracy.
  • Strong customer service and interpersonal skills.
  • Ability to work independently while collaborating effectively within a team.
  • Ability to maintain confidentiality and exercise sound judgment.
  • Strong problem-solving skills and a proactive approach to identifying solutions.

Nice To Haves

  • Experience in construction, facility services, maintenance, or a project-based environment is a plus.

Responsibilities

  • Prepare professional client proposals based on estimates provided by the Sales Team for contract, cash, and project work.
  • Prepare bid packages and proposal presentations for large projects and competitive bids.
  • Develop presentation materials for both prospective and awarded projects.
  • Review proposals for accuracy, completeness, and compliance with company standards.
  • Maintain organized electronic and hard-copy proposal files.
  • Serve as a primary administrative point of contact for clients regarding proposals and project documentation.
  • Follow up with clients regarding outstanding proposals, requested revisions, and contract documentation.
  • Coordinate communication between the Sales Team, Operations, Accounting, and clients to ensure a seamless transition from awarded work to project execution.
  • Maintain accurate records of proposed, pending, and awarded work.
  • Track proposal status and assist the Sales Team with follow-up activities.
  • Prepare and distribute weekly, monthly, quarterly, and annual sales reports.
  • Track daily cash work completed and billed.
  • Review new and existing customer contracts for completeness.
  • Manage Certificates of Insurance (COIs), Master Service Agreements (MSAs), Purchase Orders, and other required project documentation.
  • Coordinate administrative requirements for awarded projects prior to project commencement.
  • Ensure all required documentation is received before work begins.
  • Prepare customer credit memos and maintain the company Credit Memo Log.
  • Update, Coordinate and distribute the weekly Accounts Receivable Aging Log to the Sales Team.
  • Prepare monthly expense reports for members of the Sales Team.
  • Attend and actively participate in weekly Sales, Administrative, and Accounts Receivable meetings.
  • Work collaboratively with Operations, Accounting, and Administrative staff to support company objectives.
  • Assist with special projects and other administrative duties as assigned.
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