Serve as the primary technical interface for assigned automotive OEM and Tier 1 customer accounts, building strong relationships with engineering, quality, purchasing, and manufacturing stakeholders. Drive new business growth by identifying application opportunities, supporting technical sales discussions, and promoting sealing solutions, engineered elastomers, and high-performance plastic technologies. Lead customer programs from quotation through launch by coordinating technical requirements, project timing, open issues, deliverables, and cross-functional activities with engineering, manufacturing, quality, and program management teams. Translate customer requirements into actionable engineering specifications and ensure alignment between customer expectations and internal product development teams. Support product design, validation, testing, warranty investigations, and root cause analysis activities while recommending technical solutions that improve performance, quality, and customer satisfaction. Present technical recommendations, program updates, test results, and value engineering initiatives to customers while supporting commercial strategies that increase market share and profitability. Act as the voice of the customer within the organization by proactively resolving technical issues, removing communication barriers, and ensuring timely responses to engineering, quality, and program-related requests.
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Job Type
Full-time
Career Level
Senior