About The Position

Nordstrom is hiring for Sales and Support positions. This role involves providing excellent customer service and contributing to the success of the retail environment. The company emphasizes a customer-obsessed culture, encouraging innovation, creativity, and a focus on customer needs. Nordstrom is a fast-moving fashion company with a heritage of service, aiming to provide convenience and true connection for customers. They empower their people to be innovative and creative, rewarding great work, promoting from within, and celebrating diversity. The company is committed to leaving the world better than they found it.

Requirements

  • Ability to work in a fast-moving fashion environment.
  • Willingness to be innovative, creative, and focused on providing the best service to customers.
  • Ability to listen, anticipate, and build trust with customers.
  • Ability to move with speed to deliver on customer needs.
  • Ability to treat every interaction as an opportunity to make an impact and deliver excellence.
  • Ability to approach problems with curiosity and create solutions.
  • Willingness to be bold, think big, and inspire innovation.
  • Commitment to delivering results.
  • Ability to support and challenge one another to be better every day.
  • Ability to treat each other with respect and kindness.
  • Ability to create a welcoming environment, helping people feel connected, valued, and part of one community.
  • Sales roles may involve commission based on merchandise sold (Apparel, shoes, and accessories sales typically range from 3% to 14.5%; Beauty and Men’s Fragrance sales roles typically receive 3%).
  • Consideration for applicants with criminal histories in a manner consistent with all legal requirements (specific to Los Angeles and San Francisco).

Nice To Haves

  • Bring a copy of your resume (not required).

Responsibilities

  • Provide excellent customer service.
  • Contribute to the success of the retail environment.
  • Listen, anticipate, and build trust with customers.
  • Move with speed to deliver on customer needs.
  • Treat every interaction as an opportunity to make an impact and deliver excellence.
  • Approach problems with curiosity and create solutions.
  • Be bold, think big, and inspire innovation.
  • Deliver results.
  • Support and challenge one another to be better every day.
  • Treat each other with respect and kindness.
  • Create a welcoming environment, helping people feel connected, valued, and part of one community.

Benefits

  • 20% Employee Discount
  • Opportunities for advancement
  • Medical/Vision
  • Dental
  • Retirement
  • Paid Time Away
  • Life Insurance
  • Disability
  • Employee Assistance Program Resources
  • Merchandise Discount
  • 401k
  • Performance-based incentives/bonuses (potential eligibility)
  • PTO accruals
  • Holidays
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