Sales and Stock Associates

Boot Factory OutletPigeon Forge, TN
Onsite

About The Position

Join Our Team at Boot Factory Outlet – Pigeon Forge! Every Boot Has a Story. Start Yours Here. At Boot Factory Outlet, we're proud to be a leader in the western and work boot industry. With more than 20,000 pairs of boots from top brands including Justin, J.B. Dillon, Masterson, Harley-Davidson, Sterling River, and many more, we're looking for enthusiastic, customer-focused individuals to join our growing team. Whether you're passionate about helping customers find the perfect pair of boots or enjoy keeping merchandise organized and inventory flowing, we have an opportunity for you!

Requirements

  • A passion for delivering exceptional customer service.
  • Strong communication and interpersonal skills.
  • A positive attitude and team-first mentality.
  • The flexibility to work days, evenings, weekends, and holidays.
  • A high school diploma or GED.
  • Basic reading, writing, and math skills.
  • The ability to work throughout all areas of the store, including the sales floor, stockroom, and registers.
  • The ability to safely operate store equipment and perform the physical requirements of the position.
  • Able to lift up to 50 pounds, bending, climbing, reaching, and standing/walking for the entire shift)
  • Ability to read, count and write to accurately complete all documentation.
  • Ability to freely access all areas of the store including selling floor, stock area, and register area.
  • Ability to operate and use all equipment necessary to run the store.

Responsibilities

  • Become a "Boot Expert" through our comprehensive training program.
  • Welcome customers and provide outstanding, personalized service.
  • Recommend products and educate customers on features, fit, and styles.
  • Accurately process sales transactions while following cash handling procedures.
  • Assist with merchandising, stocking, and maintaining attractive product displays.
  • Work closely with teammates to ensure the sales floor is fully stocked and organized.
  • Help maintain a clean, safe, and inviting shopping environment.
  • Receive and unload merchandise shipments.
  • Verify carton counts and packing lists for accuracy.
  • Organize merchandise in the stockroom and replenish the sales floor.
  • Maintain accurate inventory by organizing merchandise by brand, gender, style, and size.
  • Ensure merchandise is properly ticketed and displayed.
  • Monitor inventory for potential shrink or security concerns.
  • Maintain a clean, organized, and safe stockroom by breaking down boxes, disposing of trash, and following all safety procedures.
  • Assist with merchandising projects and inventory organization.

Benefits

  • Medical, Dental & Vision Insurance
  • Life Insurance
  • Short-Term & Long-Term Disability Coverage
  • Free Pair of Boots to get you started.
  • Generous Employee Discount with convenient payroll deduction.
  • Flexible scheduling to help support work-life balance.
  • Early access to earned wages through our Pay Advance program.
  • Employee Referral Bonus Program.
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