About The Position

VARCo Supply is seeking enthusiastic individuals for part-time Sales and Service Representative positions at our new Akron, Ohio location. In this role, you will assist customers by phone and email in ordering parts for their trucks and business needs. We provide comprehensive training on our products and order entry system. This position is ideal for individuals transitioning from roles like an auto parts counter, offering the opportunity to help small business owners find the right parts and make a difference daily.

Requirements

  • Great phone skills: Comfortable chatting with customers and helping them find what they need.
  • Solid typing abilities: Ability to enter orders quickly and accurately.
  • Basic math skills.
  • Clear communication skills.
  • A sense of urgency and attention to detail.
  • Reliability: Perfect attendance is a must, especially in the first 30 days.
  • Ability to pass a background and drug screening.

Nice To Haves

  • Sales experience in auto parts.
  • Sales experience in home improvement settings.
  • Plumbing knowledge.
  • Bilingual skills (Spanish and French are especially helpful).

Responsibilities

  • Provide friendly customer service and sales support primarily over phone and through email to get replacement and upgrade parts for customers.
  • Communicate with other team members and vendors to ensure product availability and correct specifications for products.
  • Ensure orders are accurate and shipments go out smoothly by confirming details like fitment, size, and color.
  • Collaborate with a team that values precision and customer satisfaction.

Benefits

  • Paid Time Off
  • Paid Holidays (including 2 days for Thanksgiving)
  • Earn 1 extra day off per month with perfect attendance (up to 12 a year)
  • 3 Floating Holidays after 90 days
  • Home Buying Bonus
  • 401k with 100% Match (after 1 year, up to 5% of salary)
  • Bonus Opportunities
  • Growth Potential (90-day review with potential for raise and clear career paths)
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