Sales and Service Manager

US Storage Centers • Alameda, CA

1d • Hybrid

About The Position

The Sales and Service Manager will effectively market and sell self-storage solutions to potential customers. This role involves working independently, spending time both inside an office and outside on the property. Responsibilities include general property care, cleaning, and maintenance, conducting daily property walks to confirm spaces are ready to rent, accurate payment processing and cash handling, and engaging with customers to provide an exceptional experience. A valid driver's license and reliable transportation are required. The position is full-time, non-exempt, and reports to the District Manager. The company, Westport Properties, is an owner-operator of self-storage, multifamily, and industrial properties across the United States, founded in 1985. As of January 2025, WPI manages over 17 million square feet of self-storage space and has over 600 employees nationwide.

Requirements

• Valid driver's license and a reliable form of transportation are required to perform the essential functions of the job
• MUST have a Real ID or Passport to travel to San Antonio training center
• Ability to transport lift/move items weighing up to 50 pounds
• Should be able to walk in and around the property, spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors
• Cleaning and daily maintenance tasks, including sweeping and mopping interior areas and maintaining the property curb appeal

Nice To Haves

• Previous retail, restaurant, fast food, hospitality, customer service/sales or self-storage experience is a plus.

Responsibilities

• Effectively market and sell self-storage solutions to potential customers
• Work independently, spending time both inside an office and outside on the property
• General property care, cleaning, and maintenance
• Daily property walk to confirm spaces are ready to rent
• Accurate payment processing and cash handling
• Engage with customers to provide an exceptional experience

Benefits

• Multiple bonus programs
• Medical, Dental, Vision, Life insurance
• 401(k) plan
• Competitive bonus opportunities for sales performance
• Work regular business hours. No late nights or early mornings.
• Mileage reimbursement for work-related tasks
• Paid time off for vacations, holidays, and sick time
• Industry-leading training program
• Opportunity to GROW (Over 65% of our field leadership has been promoted from within!)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 1-10 employees