Sales and Service Manager
About The Position
The Sales and Service Manager will effectively market and sell self-storage solutions to potential customers. This role involves working independently, spending time both inside an office and outside on the property, and includes general property care, cleaning, and maintenance. The manager will conduct daily property walks to confirm spaces are ready to rent, process payments accurately, and handle cash. A key aspect of the role is engaging with customers to provide an exceptional experience. A valid driver's license and a reliable form of transportation are required. The position is full-time, non-exempt, and reports to the District Manager. The work schedule is typically Monday-Friday 9:30 AM to 6:00 PM and Saturday 8:30 AM to 5:00 PM, subject to change, with the ability to work on weekends. Travel is expected to be 10-25% of the time.
Requirements
- Must have a Real ID or Passport to travel to San Antonio training center (effective 5/7/25)
- Ability to transport, lift/move items weighing up to 50 pounds
- Should be able to walk in and around the property, spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors
- Cleaning and daily maintenance tasks, including sweeping and mopping interior areas and maintaining the property curb appeal
- Valid driver's license and a reliable form of transportation
Nice To Haves
- Previous retail experience
- Previous restaurant experience
- Previous fast food experience
- Previous hospitality experience
- Previous customer service experience
- Previous sales experience
- Previous self-storage experience
Responsibilities
- Effectively market and sell self-storage solutions to potential customers
- Work independently, spending time both inside an office and outside on the property
- General property care, cleaning, and maintenance
- Daily property walk to confirm spaces are ready to rent
- Accurate payment processing and cash handling
- Engage with customers to provide an exceptional experience
Benefits
- Multiple bonus programs
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- 401(k) plan
- Competitive bonus opportunities for sales performance
- Mileage reimbursement for work-related tasks
- Paid time off for vacations, holidays, and sick time
- Industry-leading training program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
