Interim Sales and Service Leader

SephoraNew York, NY
$28 - $32Onsite

About The Position

As an Interim Sales and Service Leader, you'll be at the forefront of our mission to provide an exceptional shopping experience for every client. You'll support a dedicated team of Coordinators, Licensed Beauty Advisors, and Beauty Advisors, providing guidance to ensure they excel in their roles. If you have a passion for retail sales and services and love supporting a team, this is the perfect role for you.

Requirements

  • Prior leadership experience, preferably in retail sales or services.
  • Passion for client service and teamwork.
  • Strong communication skills, ability to multitask.
  • Resilience and adaptability to changing store priorities.
  • Flexible availability to work during “peak” retail hours.
  • Consistent and reliable attendance.
  • Ability to lift and carry up to 50 pounds.

Responsibilities

  • Ensure the implementation of sales and service experiences that meet Sephora's standards.
  • Support and coach team members in selling, service, and operations.
  • Execute our client service model and sales strategies, driving customer engagement.
  • Ensure compliance with store standards, maintaining a professional environment.
  • Support client loyalty programs and services, monitoring key performance indicators (KPIs) to ensure success.

Benefits

  • Comprehensive healthcare and wellbeing benefits based on eligibility
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