Sales and Service Leader - Full Time
About The Position
As a Sales and Service Leader at Sephora, you will lead by example to inspire the team, enhance client experiences, and help achieve store goals. Through coaching, collaboration, and a passion for beauty, you will help create a high-performing and inclusive environment. The role combines team leadership, client engagement, product knowledge, and support for daily store operations. The position is full-time, with 30–40 hours per week. Leaders must meet the required minimum weekly shifts or hours and be available during peak retail operations, including nights, weekends, and holidays. Punctuality and consistent attendance are expected. The hourly pay range is $22.00–$25.50. Actual pay depends on qualifications, experience, and other legitimate business factors related to the position or geographic location. Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility. The company is an equal opportunity employer and provides reasonable accommodation to applicants with disabilities or other medical conditions.
Requirements
- At least 2 years of leadership experience in a retail, hospitality, or service environment.
- Demonstrated ability to coach and inspire teams to achieve goals.
- Strong sales and client service skills.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced, dynamic environment.
- Ability to learn quickly and absorb and share product knowledge and training.
- Physical ability to lift and carry up to 50 pounds.
- Availability for the required minimum weekly shifts or hours, including peak retail operations such as nights, weekends, and holidays.
- Punctuality and consistent attendance.
Responsibilities
- Lead, coach, and empower team members to provide exceptional client service and achieve sales goals.
- Contribute to store success through client engagement, product expertise, and personalized recommendations.
- Provide ongoing feedback and development to improve team performance.
- Support onboarding and continued learning in service excellence, loyalty programs, product expertise, and brand initiatives.
- Assist with inventory, visual merchandising, and maintaining store standards.
- Promote an inclusive, open culture where team members feel empowered.
- Follow company policies and help maintain a safe and enjoyable shopping experience.
Benefits
- Comprehensive healthcare and wellbeing benefits, based on eligibility.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
