Sales and Service Associate

24 Hour Fitness • Oxnard, CA

6h

About The Position

The Sales and Service Associate welcomes new members and helps guide them through the start of their fitness journey. The role builds genuine, trust-based relationships by listening to members’ goals, understanding their needs, and recommending personalized solutions that support their fitness success. The associate combines an interest in fitness with strong interpersonal skills to create a positive, motivating, and results-driven member experience.

The associate serves as a welcoming first point of contact, supports new-member onboarding, and connects members with the club’s fitness offerings and appropriate resources. The role also contributes to keeping the gym clean, well-maintained, and safe. Full-time availability is required, with flexibility across weekdays, weekends, and holidays. Minimum travel may be required for training and lead generation. Team members in this role may participate in the company’s Fitness Sales and Membership Sales Commission Plans.

Requirements

• At least 1 year of experience in retail or fitness sales.
• Obtain CPR and AED certification within 60 days of employment.
• Demonstrate authenticity, sincerity, open-mindedness, and integrity.
• Be self-motivated, passionate about helping others, and interested in learning and personal growth.
• Strive to meet or exceed goals while maintaining a positive, can-do attitude.
• Embrace challenges and treat setbacks as opportunities to learn and grow.
• Have a strong service mentality and desire to deliver exceptional member experiences.
• Have full-time availability with flexibility across weekdays, weekends, and holidays.

Responsibilities

• Build first-name relationships with members, answer questions, resolve concerns, and connect members and guests with appropriate resources.
• Help maintain a clean, well-maintained, and safe gym for members and guests.
• Provide an outstanding sales and service experience by creating a welcoming, informative, and inclusive visit and helping guests identify appropriate next steps toward their fitness goals.
• Support new-member onboarding and help members connect with fitness offerings through friendly greetings, check-ins, and prompt attention to their needs.

Benefits

• Paid time off
• Medical coverage
• Dental coverage
• 401(k) with employer match for qualifying positions
• Free gym membership
• Discounts on products and personal training
• Employee Resource Groups and opportunities to participate in community events

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed