Sales and Parts Lead

FEDERATED CO-OPS INC•Mora, MN

4d•Onsite

About The Position

Federated Co-ops, Inc. has a great opportunity for a Sales & Parts Lead at our Country Store location in Mora, MN. This position will help optimize store efficiencies, promote outstanding customer service, and grow location profitability. This is a HANDS-ON “lead by example" position with the potential for ongoing growth within the company.

Requirements

Experience with Microsoft (Word/Excel) and retail/order entry systems is required.
Commit to extended work hours when necessary to reach goals.
Ability to work evening and weekend hours as needed.
Experience working closely with and motivating staff.
Class D Driver’s License.
Must be 18 years of age or older to drive forklift and company vehicles.

Nice To Haves

2 years previous retail work experience preferred.
Country Store experience preferred (but willing to train the right candidate).
Knowledge of power equipment sales, parts and service preferred.
Small engine experience preferred.
Knowledge of feed and animal companion products preferred.

Responsibilities

Support sales growth for all power equipment, ensuring all interested customers receive high-quality knowledgeable support from team members.
Promote and process Cub Cadet (Sheffield / TD) Financing with customers.
Oversee Feed and Companion Animal products: Promote and provide knowledgeable support to customers.
Ring up customers, lift, carry and load purchases into customer’s vehicle (up to 50 lbs.) multiple times per day.
Ascertains make, year and type of part needed, inspects worn, damaged, or defective part to determine replacement required, or advise customer of part needed according to description of malfunction.
Read catalog or computer for replacement part stock number and price.
Advise customers on substitution or modification of part when replacement is not available.
Verify information on shipment against bills of lading, invoices, orders, or other records.
Unpack and examine incoming shipments, reject damaged items, record shortages, and corresponds with shipper to rectify damages and shortages.
Operate forklift or hand truck to move shipments from Receiving to Sales area.
Supports product ordering and maintenance including shelf stock, signs, tags, and promotional material.
Evaluate product demand and utilization to replace or replenish stock and optimize floor space.
Orders, stocks merchandise and inventory and ensure invoice processing.
Support Store management in Staff supervision, Store Operation, and Open/Closing Duties.
Support employee training and engagement in Sales work, taking inventory, reconciling cash with sales receipts, keeping operating records, and projecting Sales and Inventory needs.
Encourage feedback and support staff by developing and empowering them to improve productivity.
Safely fill propane tanks once certified (training provided).
Assist with pick-up and delivery of units sold and/or serviced using company vehicles.
Light service duties include but are not limited to setups.
Organize work order for central repair.