Sales and Operations Business Analyst - ONSITE SLC - Local Candidates Only

WesTech Engineering • Salt Lake City, UT

3d • Onsite

About The Position

The Sales and Operations Business Analyst is a member of the Digital team who helps Sales and Operations execute approved business initiatives. This is an onsite role involving hands-on discovery, analysis, process documentation, requirements development, reporting, testing, and implementation support. Working with business leaders and subject-matter experts, the analyst turns identified needs into practical, supportable outcomes and ensures solutions align with enterprise architecture, data, security, and support standards.

Candidates may be required to pass pre-employment and periodic screenings, including background checks, drug and alcohol tests, or other necessary assessments. Limited travel may be required based on business needs.

Requirements

• Bachelor’s degree in business, information systems, analytics, finance, engineering, or a related field, or equivalent relevant experience.
• Three to seven years of experience in business analysis, systems analysis, process improvement, analytics, digital delivery, or a related role.
• Experience gathering requirements, mapping processes, analyzing data, documenting decisions, and supporting implementation with business users.
• Advanced Excel skills and experience with business intelligence, workflow, CRM, ERP, or comparable business platforms.
• Ability to work effectively with business leaders and subject-matter experts while keeping business ownership and support responsibilities clear.
• Strong analytical thinking, facilitation, organization, judgment, and follow-through.
• Strong written and verbal communication skills, including the ability to explain business and technical topics to varied audiences.
• Ability to manage multiple priorities and deliver assigned work within established governance and support standards.
• Ability to complete limited travel based on business needs.

Nice To Haves

• Experience with Microsoft Dynamics CRM, Power BI, Microsoft Business Central, Power Platform, or comparable platforms.
• Experience supporting Sales, commercial operations, manufacturing operations, supply chain, or project-based delivery processes.
• Experience in engineer-to-order manufacturing, industrial equipment, EPC, water treatment, or another complex business-to-business environment.
• Experience with user acceptance testing, change readiness, training support, adoption measurement, and post-implementation review.
• Formal training or certification in business analysis, project management, process improvement, data analytics, or change management.

Responsibilities

• Serve as a day-to-day Digital resource for assigned Sales and Operations initiatives and learn their objectives, processes, pain points, stakeholders, constraints, and expected outcomes.
• Help sponsors define scope, requirements, deliverables, decisions, dependencies, risks, and measurable results; keep Digital leadership informed of priorities and capacity constraints.
• Facilitate interviews and working sessions; document current- and future-state processes, roles, handoffs, controls, exceptions, and information needs.
• Translate business needs into functional requirements, user stories, acceptance criteria, reporting needs, process changes, and implementation tasks, and validate them with the accountable business owner.
• Create analyses, reports, dashboards, KPI visibility, and decision support within approved Digital and data standards.
• Investigate reporting discrepancies, define business rules and source data with subject-matter experts, and coordinate corrections with process, system, and data owners.
• Evaluate and support approved process, reporting, automation, AI, low-code, and application solutions in partnership with appropriate Digital specialists.
• Develop test scenarios, coordinate user acceptance testing, document results, support training and rollout, and help resolve implementation issues.
• Monitor utilization, gather feedback, measure results, and support post-implementation reviews and continuous improvement.
• Escalate risks, tradeoffs, scope concerns, and cross-functional dependencies while following established architecture, cybersecurity, data, and change-control standards.

Benefits

• Competitive salary and performance-based annual bonuses.
• Dollar-for-dollar 401(k) match up to 6%.
• Flexible work hours and hybrid schedules with remote-work options.
• Comprehensive health and wellness benefits, including access to onsite and virtual medical care.
• Company HSA contribution, paid parental leave, and Employee Assistance Program.
• Company-paid life insurance, accidental death and dismemberment insurance, and long-term disability coverage.
• Paid time off and paid holidays.
• Tuition reimbursement.
• Company celebrations, summer parties, volunteer opportunities, games, prize drawings, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level