Sales and Material Handler

Curtis Lumber Co•New Berlin, NY

22h•Onsite

About The Position

Curtis Lumber, a family-owned building materials retailer founded in 1890 and recognized as one of the nation's largest and fastest-growing, is seeking a Sales Associate/Yard Material Handler for its New Berlin location. This role combines sales responsibilities, including handling phone calls, creating quotes and orders, and assisting customers, with outdoor yard duties such as loading, unloading, and storing materials using proper handling practices and PPE. The company emphasizes competitive pay, excellent benefits, and a healthy work-life balance, recognizing employees as the driving force of their success.

Requirements

Excellent customer service skills
Safe and proper use of equipment and materials
Customer service skills to service our customers

Nice To Haves

Building materials marketplace knowledge
Product feature knowledge
Suggestive and upgrade selling and add on sales skills
Closing technique skills
Quote follow up skills
Quote to order conversion skills
Expertise sharing skills
Inventory management skills
Merchandising skills
Proper material handling practices
Use of PPE

Responsibilities

Take phone calls, build quotes and orders for pick up or delivery, and assist customers with their needs.
Provide exceptional customer service in the outdoor yard environment.
Load, unload, and store material using proper material handling practices and PPE.
Understand the building materials marketplace and product features.
Meet prospect customers’ needs with excellent customer service skills.
Utilize effective suggestive and upgrade selling and add-on sales techniques.
Employ effective closing techniques.
Follow up on quotes to convert them into orders.
Share expertise with others.
Manage inventory and merchandise products.
Safely use equipment and materials.
Work outside year-round in a variety of seasonal weather conditions.