St. Louis - Sales and Customer Service Representative

Naturescape • St Peters, MO

1d • Onsite

About The Position

Naturescape is seeking to hire a full-time Sales & Customer Service Representative to provide support at their St. Louis, MO branch. This role involves making a real impact by checking on customer emails and voicemails, responding with care, and offering solutions. The representative will look for sales opportunities for Naturescape's services to fulfill customer needs and build long-term relationships, helping customers create a beautiful lawn and landscape. Additionally, the role includes processing small amounts of mail daily to ensure the branch runs smoothly. During winter months, the representative will reconnect with customers to prepare them for the upcoming season. The position emphasizes having real conversations with people, including asking for sales, and does not require prior experience in sales or customer service, as training will be provided.

Requirements

• Strong communication skills (phone and email)
• A positive mindset, with a solution-focused attitude
• Comfortable talking to customers and asking for the sale
• Computer and typing skills
• The confidence to try new things and be willing to let us teach you the rest

Nice To Haves

• Previous experience as an Office Assistant
• Previous experience as a Receptionist
• Previous experience as a Customer Service Representative
• Previous experience as a Sales Associate

Responsibilities

• Provide support at the St. Louis, MO branch
• Check in on customer emails and voicemails
• Respond to customer inquiries with care, offering solutions
• Look for sales opportunities for Naturescape's services
• Build long-term relationships with customers by helping them create a haven where they can enjoy their beautiful lawn and landscape
• Help ensure the branch runs smoothly by processing small amounts of mail daily
• Reconnect with customers during the winter months to ensure they're set up for the season ahead
• Become comfortable having real conversations with people (even the hard ones) and not be afraid to ask for the sale

Benefits

• Starting at $20+/hr, with opportunities for weekly incentives
• Training from a company that cares and wants you to be successful
• 401K with 200% company match up to 6% - vested immediately
• Generous benefits: health, dental, vision, and supplemental insurance
• HRA and HSA
• Up to 3 weeks of PTO and holidays in the first year of employment
• Employee discounts
• Typical annual raises
• Yearly bonuses
• Advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees