Sales and Customer Service - Restore Hyper Wellness Meridian / Boise
About The Position
Restore Hyper Wellness is seeking passionate, driven individuals for Sales and Customer Service roles, available in both part-time and full-time capacities. This position is ideal for those interested in fitness, sales, and helping the community achieve better health. The role operates in a high-energy, extroverted, and assertive service-sales environment, focusing on cutting-edge wellness technology. As a Wellness Tech, you will be the primary point of contact for members, proactively engaging them to help them achieve peak performance and advocating for the value of our recovery tools through a service-sales approach.
Requirements
- At least one year of customer service experience in a retail environment.
- Willingness to work weekends.
- Strong communication and collaboration skills.
- Currently hold or be working toward a degree in kinesiology, exercise science, personal training, or a related field.
Nice To Haves
- Passionate about fitness, biohacking, and helping people feel their best.
- Eager to learn sales and turn service interactions into sales opportunities.
- Excited to master new technologies and explain them with confidence and authority.
- Extroverted and assertive, comfortable leading conversations and making recommendations.
Responsibilities
- Greet and guide members through wellness technologies with enthusiasm and an extroverted presence.
- Confidently recommend and sell the benefits of recovery services (Cryotherapy, Red Light, etc.) to enhance member results and drive retention.
- Educate members on the science and benefits behind the equipment, ensuring they maximize their health journey.
- Maintain a pristine, high-energy environment while multitasking and engaging with multiple members simultaneously.
- Assist clients with Restore’s wellness services.
- Handle phone inquiries, return voicemails, and manage booking, scheduling, rescheduling, and cancellations.
- Onboard new clients, including completing medical waivers and creating profiles in the point-of-sale system.
- Engage clients and build care plans and recommendations to support their health journey.
- Conduct tours and sell service packages and memberships.
- Educate clients on Restore services, including medical benefits, precautions, and at-home care.
- Perform opening and closing procedures.
- Manage daily store operations, including maintaining store cleanliness, customer lead outreach, community outreach, organizing store events, and assisting with social media outreach.
Benefits
- Competitive salary
- Fun, positive, and energetic work environment
- Complimentary and discounted access to Restore’s innovative wellness services
- Opportunity for growth
- Chance to learn about forward-thinking, science-backed approaches to health and wellness
- Making a positive impact on people's lives daily
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
