GW Home Sales Ambassador

Gardner White Furniture • Detroit, MI

13d • Onsite

About The Position

At GW Home, the Sales Ambassador plays a key role in delivering an exceptional customer experience that reflects the company’s commitment to beautiful design and personalized service. This position is responsible for engaging with customers in a warm, knowledgeable, and professional manner, helping them find home décor solutions that align with their personal style. The Sales Ambassador thrives in a collaborative, team-oriented environment and demonstrates a passion for home design and customer satisfaction.

Requirements

• Prior retail sales experience, especially in furniture or home furnishings, is a plus but not mandatory.
• A passion for furniture and interior design, with a sharp eye for aesthetics and meticulous attention to detail.
• Outstanding communication and interpersonal skills, capable of building rapport and earning customer trust.
• A strong customer service focus, dedicated to providing a positive and unforgettable shopping experience.
• Ability to work independently and collaboratively in a fast-paced retail environment.
• Proficiency in using computers for placing orders and processing credit applications.
• Exceptional listening skills and adept at resolving problems efficiently.
• Basic computer skills and familiarity with point-of-sale (POS) systems is a plus.
• Available to work a flexible schedule, including evenings, weekends, and holidays as required, to best serve our customers and support team needs not to exceed 40 hours in a workweek.
• Ability to move around the store during the entire shift.
• May require the ability to lift and/or move, bend, stoop, climb, reach, and lift up to 50 pounds as needed.

Nice To Haves

• Prior retail sales experience, especially in furniture or home furnishings.
• Basic computer skills and familiarity with point-of-sale (POS) systems.

Responsibilities

• Create a welcoming and inspiring shopping experience by building genuine relationships with customers.
• Help customers discover pieces that reflect their style and meet their needs—whether they’re refreshing a room or furnishing a new home.
• Follow up with customers to ensure satisfaction and build lasting connections.
• Collaborate with your team to meet personal and store sales goals while delivering elevated customer experiences.
• Stay up to date on current design trends and product knowledge through training and self-guided learning.
• Use in-store tools and systems to process transactions, check inventory, and manage customer orders.
• Maintain a clean, organized, and visually appealing sales floor that reflects the GW Home brand.
• Take on additional projects and responsibilities as needed to support the team and store success.
• Other duties may be assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed