Sales Agent

Hippo Insurance•Austin, TX

9d•Hybrid

About The Position

Hippo is looking for a Property & Casualty Insurance Agent to join our exciting and quickly expanding team. As a Sales Agent, you will help prospective and existing clients secure insurance coverage for their homeowners, auto, flood, and a variety of other products as a trusted advisor. You will be appointed to sell on behalf of Hippo and several other partner carriers across a majority of states in the U.S. Uncapped CommissionNo Lead Generation is Required About You: Team player who enjoys helping and consulting others Self-starter who is driven to exceed expectations Strong cross-functional communicator Enthusiastic about working for a mission-driven brand Believe in true partnership and collaboration throughout an organization Ability to work across multiple systems and carriers Ability to thrive in a metric driven environment What You’ll Do As a Sales Agent, you will provide exceptional service and expert consultation to Hippo customers and prospects across inbound and outbound channels. You will play a vital role in helping customers understand, manage, and enhance their insurance coverage by: Using a consultative sales approach to understand customer insurance objectives and recommend tailored solutions across property, casualty, and personal lines of insurance Converting leads through proactive high-volume outreach and inbound call handling Managing the end-to-end sales cycle: quoting insurance products using Hippo’s proprietary tools, gathering underwriting details, and guiding customers through purchase and policy binding Clearly explaining coverage options, terms, and processes in a customer-friendly manner. Proactively identifying cross-sell and up-sell opportunities and assisting customers in transitioning between Hippo and third-party carriers as needed Communicating with Hippo customers to answer policy questions, recommend updates, and ensure optimal coverage across Hippo and third-party products Maintaining up-to-date knowledge of all available insurance products, systems, and carrier platforms to ensure a high standard of sales and service Keeping detailed records of interactions in Salesforce and ensuring all follow-up and documentation is accurate and timely Supporting account servicing by assisting with trailing document collection, policy amendments, and responding to basic service inquiries What You Bring Sales & Service Expertise P roven experience in selling and servicing insurance products with the ability to close sales and meet/exceed monthly targets Strong active listening skills and the ability to interpret both stated and unstated customer needs Consultative selling ability with problem-solving and critical thinking skills to tailor coverage recommendations effectively Customer Communication & Relationship Building High emotional intelligence with an empathetic and adaptable communication style Clear, concise oral and written communication skills to explain complex insurance terms in customer-friendly language Track record of delivering exceptional client support across multiple communication channels. Operational Efficiency & Tech Savvy Experience navigating multiple systems, quoting platforms, and learning management resources to support sales and customer service Detail-oriented with the ability to maintain accurate customer records and follow internal processes in a fast-paced environment Comfortable switching between tools like Salesforce, Microsoft Office Suite, and proprietary quoting systems

Requirements

3+ years of experience in Property & Casualty insurance, customer service, sales, or a closely related field
Current and active P&C license required (multi-state licensing a plus)
Demonstrated ability to work independently and collaboratively in a high-growth, dynamic, and goal-driven environment
Intermediate proficiency with Microsoft Office (Outlook, Word, Excel, Teams) and the ability to quickly learn new software platforms
Proven experience in selling and servicing insurance products with the ability to close sales and meet/exceed monthly targets
Strong active listening skills and the ability to interpret both stated and unstated customer needs
Consultative selling ability with problem-solving and critical thinking skills to tailor coverage recommendations effectively
High emotional intelligence with an empathetic and adaptable communication style
Clear, concise oral and written communication skills to explain complex insurance terms in customer-friendly language
Track record of delivering exceptional client support across multiple communication channels.
Experience navigating multiple systems, quoting platforms, and learning management resources to support sales and customer service
Detail-oriented with the ability to maintain accurate customer records and follow internal processes in a fast-paced environment
Comfortable switching between tools like Salesforce, Microsoft Office Suite, and proprietary quoting systems

Nice To Haves

multi-state licensing a plus

Responsibilities

Using a consultative sales approach to understand customer insurance objectives and recommend tailored solutions across property, casualty, and personal lines of insurance
Converting leads through proactive high-volume outreach and inbound call handling
Managing the end-to-end sales cycle: quoting insurance products using Hippo’s proprietary tools, gathering underwriting details, and guiding customers through purchase and policy binding
Clearly explaining coverage options, terms, and processes in a customer-friendly manner.
Proactively identifying cross-sell and up-sell opportunities and assisting customers in transitioning between Hippo and third-party carriers as needed
Communicating with Hippo customers to answer policy questions, recommend updates, and ensure optimal coverage across Hippo and third-party products
Maintaining up-to-date knowledge of all available insurance products, systems, and carrier platforms to ensure a high standard of sales and service
Keeping detailed records of interactions in Salesforce and ensuring all follow-up and documentation is accurate and timely
Supporting account servicing by assisting with trailing document collection, policy amendments, and responding to basic service inquiries

Benefits

Relocation Assistance
Multiple medical plans to choose from
100% employer covered dental & vision plans for our team members and their families
401(k)-retirement plan
short & long-term disability
employer-paid life insurance
Flexible Spending Accounts (FSA) for health and dependent care
Employee Assistance Program (EAP)
Training and internal career growth opportunities
Flexible Time Off
12 weeks of parental leave for primary and secondary caregivers
Snacks and drinks available
catered lunches for onsite employees