Part time Sales Agent

tapoutsVenice, LA
Onsite

About The Position

As a Part-Time Sales Agent, you'll be on the front lines of tapouts' phone sales channel, having real conversations with parents that drive subscription growth. From post-trial conversions to drop-off recovery, you'll play a key role in connecting families to a program that genuinely changes kids' lives. You'll work onsite at our Venice Beach office alongside a collaborative, high-energy team.

Requirements

  • 1–2 years of phone sales or customer-facing experience
  • Comfortable and confident on the phone — you connect easily with people
  • Detail-oriented and consistent with CRM logging and follow-up
  • Thrives in a fast-paced startup environment

Nice To Haves

  • Experience in education, EdTech, or coaching is a plus
  • Being a parent is a big plus — we're looking for people who genuinely understand what families go through, and who connect with the mission on a personal level

Responsibilities

  • Handle inbound and outbound parent calls including post-trial conversions, welcome calls, no-show recovery, and concierge support
  • Follow established scripts and objection handling playbooks while keeping conversations natural and empathetic
  • Accurately disposition and log every call in the CRM
  • Meet or exceed conversion rate and SLA targets
  • Collaborate with the team to flag patterns and share feedback that improves the sales motion
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