Sales Agent
About The Position
This role is for auto insurance or wireless sales, where you will be handling mainly inbound calls from people looking to purchase auto insurance or wireless devices and services for businesses. Upselling may be required. You can expect stability, encouragement, and a cooperative environment where you can learn, grow, and advance. You will deliver world-class customer service to inbound callers, utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail.
Requirements
- Six months of sales experience
- Must be 18 years of age
- Must have GED or High School Diploma
- Must be legally permitted to work in the United States
Responsibilities
- Handle mainly inbound calls from people looking to purchase auto insurance or wireless devices and services for businesses.
- Upselling may be required.
- Deliver world-class customer service to inbound callers.
- Utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency.
- Process orders.
- Update accounts.
- Update records.
- Effective multitasking.
- Strong attention to detail.
Benefits
- Paid training program
- Paid personal time off
- Paid sick time
- Health/vision/dental benefits
- 401k with matching contributions
- Tuition reimbursement program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
