Sales Advisor - Nalley Toyota Stonecrest

Asbury Automotive Group • Stonecrest, GA

2d

About The Position

The Sales Advisor responds to customers who inquire about advertised vehicles online by phone and email, and assists customers who visit the dealership in person from the initial buying process through the final sale. The role involves understanding customer needs, sharing vehicle and pricing information, arranging and confirming appointments, conducting test drives and vehicle walk-arounds, and maintaining customer relationships before and after a sale. The Sales Advisor uses the dealership’s selling process and customer relationship management database, and is expected to provide strong customer service, maintain a professional appearance, and contribute as a motivated team member.

Requirements

• Motivation to be successful.
• Strong customer service skills.
• Ability to create and maintain customer relationships.
• Strong computer and phone skills.
• At least 18 years of age.
• Valid driver’s license.
• Ability to pass pre-employment background and drug screenings.

Nice To Haves

• Prior automotive sales or retail experience, customer service, call center, or business development experience is a plus.
• Bilingual ability is a plus.
• Self-motivated and a team player.

Responsibilities

• Contact and communicate with customers to identify their needs using the Asbury selling process.
• Build rapport and customer relationships to develop a referral base and customer network.
• Respond to internet leads within the store’s required time and email product information with pricing.
• Answer sales phone calls and set customer appointments.
• Confirm appointments.
• Make outbound calls to follow up with customers about inquiries, after-sales service, and repeat business.
• Conduct test drives and vehicle walk-arounds with customers.
• Guide customers through the buying process from start to finish.
• Use and maintain a customer relationship management database.
• Maintain professional business attire and appearance.

Benefits

• Weekly pay.
• Paid holidays and paid time off.
• Paid training.
• Stock awards for select management and front-line team members.
• Medical, vision, dental, accident, critical illness, and hospital indemnity insurance plans.
• Up to 12 weeks of paid pregnancy leave (disability leave).
• Paid parental leave.
• Health savings and flexible spending accounts.
• Short-term and long-term disability plans.
• Whole life and term life insurance.
• 401(k) with company match.
• Pet insurance.
• Digital career path tool to assist with career development.
• Continuous training through Asbury’s Internal Learning Management System.
• Professional growth and development opportunities.
• Technician student loan relief resources.
• Employee assistance program.
• Employee discounts on parts and service repairs.
• Scholarship awards.
• Community service initiatives that include paid volunteer hours.
• Employee referral program with bonus opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed