Sales Advisor - US Central

Sherweb•Raleigh, NC

13h•$37,030 - $52,900•Remote

About The Position

This is an entry-level sales opportunity and an excellent way to launch your career in technology sales. You'll gain valuable experience, develop strong customer-facing and business skills, and build a solid foundation within a high-performing sales organization. For individuals who are eager to learn, grow, and make an impact, this role can open the door to a variety of future opportunities and rewarding career paths within sales. Our Sales team goal is to make sure people use the best tools to work efficiently. You will contribute to this objective by being the main point of contact for all incoming calls, various requests from our customers, which consists of both our direct and partner channels. Succeeding in this role means having the customer's concern at the heart of your actions while being attentive to needs. To do this, you will collaborate with sales advisors, direct customers, partners and other key stakeholders.

Requirements

2 years of customer-facing experience
Ability to juggle multiple tasks and priorities
Strong written and verbal communication skills
Strong time management and organizational skills
Excellent knowledge of Microsoft products (Outlook, Teams, Excel)
Ability to provide a quick turnaround for customer needs
Passionate about the customer experience
A natural, personable, and dedicated team player
Clear English written and verbal communication skills

Nice To Haves

Experience in a similar, or sales focused role is preferred
Experience in IT is preferred

Responsibilities

Ensure the timely and successful delivery of Sherweb’s solutions according to our customers’ needs and objectives
Provide training on our products and platform, along with onboarding and sales support to both new and existing customers
Collect customer feedback and identify opportunities for Sherweb to continuously improve their products and services offerings
Provide pre- and post-sales support
Play a vital role in customer satisfaction by offering best-in-class, efficient and professional solutions
A strong focus on first contact resolution and problem solving in a timely manner
Handling and taking ownership of internal requests and processes, on behalf of our customers
Proactively support sales initiatives through outbound campaigns, client follow-ups, and targeted outreach to help identify needs and growth opportunities

Benefits

A friendly and diverse work culture with inclusion and equality at the heart of our actions
State-of-the art technology and tools
A results-oriented culture where talent, action, and thinking outside the box are given due recognition
Annual salary review based on performance
Generous and caring colleagues of various professional and cultural backgrounds
A base salary ranging between $ 37,030 and $ 52,900 USD yearly
Vacation time that considers your previous experience
Advanced paid hours to recharge your batteries (holidays and mobile days)
Flexible benefits plan that adapts to your needs
Flexible savings fund options
A monthly home internet allowance
A career path with opportunities to learn and grow
Proximity to your direct manager and open, honest communication to support your development
Multiple initial and on-the-job training opportunities and tools to track your progress and help you scale up in your career
Sherweblife - a rich calendar of activities that allow us to gather virtually and face-to-face throughout the year