About The Position

Ring Concierge is a rapidly growing, female-founded fine jewelry company specializing in bespoke bridal rings and fine jewelry. The Sales Advisor will represent the brand at its Boca Raton Town Center boutique, delivering elevated, personalized in-store experiences and driving customer satisfaction and meaningful brand connections. The role focuses on fine jewelry sales, thoughtful product storytelling, genuine hospitality, clienteling, and building lasting client relationships. The Sales Advisor supports daily sales initiatives, proactively engages clients to drive conversion and loyalty, and maintains visual and operational standards. The role requires balancing tasks and priorities in a fast-paced environment while maintaining a polished, professional presence on the sales floor. The advisor collaborates with leadership and teammates to support a positive, service-driven culture grounded in accountability and teamwork. Duties may include opening and closing responsibilities and potential keyholder duties. There may also be opportunities to support other brands in the Leap portfolio through new store openings, activations, and coverage needs.

Requirements

  • Experience in retail, luxury retail, or a high-touch client-facing environment.
  • Demonstrated ability to deliver exceptional service and build lasting client relationships.
  • Strong selling skills, including anticipating client needs, presenting product knowledge confidently, and driving conversion through personalized engagement.
  • Customer-first mindset and passion for hospitality and memorable brand experiences.
  • Ability to adapt and find solutions in a dynamic environment while maintaining professionalism and composure.
  • Collaborative approach, clear communication, active listening, and positive contribution to team culture.
  • Professionalism, dependability, punctuality, and sound judgment when handling client inquiries and concerns.
  • Attention to detail and ability to execute visual, operational, and daily tasks efficiently and accurately.
  • Flexible availability to work days, nights, weekends, and holidays.
  • Ability to stand, walk, climb ladders, and lift up to 50 pounds.
  • Must be at least 18 years old.

Nice To Haves

  • Comfort with retail technology such as Shopify, Endear, Slack, and Google Workspace.

Responsibilities

  • Sell fine jewelry and deliver an elevated, personalized client experience.
  • Build authentic client relationships through clienteling, thoughtful selling, product storytelling, and genuine hospitality.
  • Proactively engage clients to drive sales conversion, loyalty, and repeat business.
  • Support daily sales initiatives and contribute to performance across conversion, units per transaction, and average unit retail.
  • Maintain visual, operational, and brand standards with attention to detail.
  • Complete daily tasks accurately and on time to support store performance.
  • Collaborate with leadership and teammates to foster a positive, service-driven team culture.
  • Handle opening and closing responsibilities and potential keyholder duties.
  • Potentially support other Leap portfolio brands through store openings, activations, and coverage needs.

Benefits

  • Bonus eligibility.
  • Medical, dental, and vision benefits for employees averaging 32 or more hours per week.
  • AllOne Health employee assistance programs.
  • 401(k).
  • Accrued PTO for part-time hourly employees, based on local laws.
  • Employee discount and wardrobe allotment for participating Leap brands.
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