Sales Advisor

Groupe Vision New Look IncPrince George, BC
Onsite

About The Position

This role involves providing excellent customer service in a retail optical setting. The Sales Advisor will greet clients, advise them on products, manage patient records, and handle invoicing. The company emphasizes innovation, passion, vision, and respect, aiming to contribute to the well-being of customers and employees. The position offers comprehensive training and the opportunity to work with a multidisciplinary team in a company that values eco-responsibility and offers a long-term vision.

Requirements

  • Experience with customer service
  • Experience in customer service and sales
  • Ability to work as a team player with limited supervision
  • Must be highly motivated with strong organizational skills with the ability to problem solve and multi-task
  • Ability to follow company procedures and policies

Nice To Haves

  • Interest in the field of optics
  • Smiling and meticulous
  • Want to work for an Ecoresponsible company

Responsibilities

  • Greet clients with courtesy and professionalism
  • Advise customers on the various products, while ensuring that their needs are met
  • Opening and updating patient records
  • Perform tasks related to invoicing on receipt of products for sale
  • Other administrative tasks
  • Make appointments, call backs, and confirm appointments
  • Receive and participate in the inventory of frames
  • Ensure the collection of fees and products sold
  • Performs preliminary eye exam tests
  • Participate in branch management activities to maintain an excellent experience
  • Assist customers in the selection of frames and lenses under the supervision of the professional
  • Greeting customers
  • Make appointments for customers
  • Daily close-out and cash deposits
  • Account receivables
  • Receiving and returning merchandise
  • Third party billing
  • All other duties as required

Benefits

  • Competitive, scalable and equitable remuneration
  • Personal days
  • Modular cost-shared group insurance and telemedicine service offered by the employer
  • Preferred rates for auto and home insurance
  • A pair of free ophthalmic glasses annually and a family and friends discount plan
  • Competitive salary
  • Bonus
  • Group insurance (Full time)
  • Telemedicine Dialogue platform (Full time)
  • Internal advancement
  • Health plan
  • Pension plan
  • Staff discounts
  • Employee Assistance Program (EAP)
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