Sales Administrator
North America Central School Bus/Rohrer Bus•Duncannon, PA
•Onsite
About The Position
The Sales Administrator plays a key role in ensuring a smooth workflow for the sales office, including both the school and commercial bus sales teams. The Assistant Administrator will be responsible for the day-to-day support of the business, including but not limited to telephone support, general sales support, and maintaining internal and external customer relationships.
Requirements
- Excellent communication skills required
- Commitment to customer service and satisfaction
- Knowledge of, or willingness to learn, Thomas Built Buses system, KARMAK, Daimler Chrysler F & I Pro Program
- Knowledge of PAA regulations, FMVSS regulations, and PA School Bus regulations
- Self-motivated, multi-tasking, organized team member
- Valid PA Driver’s License
- Must be able to read and write and have the mental capacity to complete the required paperwork and records
- Must have excellent people skills to interact with customers in person and on the telephone
- Computer skills: Microsoft Office, Internet, E-mail
Responsibilities
- Assist appropriate staff with releasing school buses from the factory to our transport company.
- Provide support for offsite sales staff.
- Learn and work within the Thomas Built Bus system to maintain information and reports on new units.
- Learn the KARMAK system to support school and commercial teams
- Maintain accurate inventory on our website and within KARMAK
- Create work orders for new and used school buses
- Assist with LPO’s and posting of delivery expenses
- Assist with school and commercial vehicle check-in
- Assist with vehicle inspection before delivery
- Assist with creating Rohrer packets for deliveries
- Assist with warranty paperwork
- Provide phone coverage for sales office and the front desk as needed
- Provide support for rebates, expense reports, and check requests
- Maintain well-stocked sales material displays
- Serve as point of contact for factory representatives
- Assist sales office staff with additional duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
