Sales Administrator (Commercial HVAC & Roofing)

GSM Services•Gastonia, NC

About The Position

Now Hiring: Commercial Sales Support Coordinator (HVAC & Roofing) Join the Team at GSM Services! Are you organized, detail-oriented, and energized by a fast-paced environment? Do you enjoy connecting with people and supporting a high-performing team? If so, GSM Services has an exciting opportunity for you! We are seeking a Commercial Sales Support Coordinator to play a key role in supporting our Commercial HVAC and Roofing Sales Departments. This position is essential in helping drive growth, maintain strong customer relationships, and ensure seamless coordination across our commercial teams.

Requirements

Strong verbal and written communication skills
Customer-focused mindset with a passion for delivering excellent service
Proficiency in Microsoft Office (Word, Excel, Outlook) and general computer skills
Ability to multitask and stay organized in a dynamic, fast-paced environment
Strong interpersonal skills and a team-oriented attitude
High school diploma or equivalent

Responsibilities

Schedule and coordinate commercial sales leads and appointments
Manage sales team calendars for site visits and meetings
Set up sold jobs, including preparing contracts and assisting with permits
Follow up with customers on open quotes to help drive sales
Maintain and update customer information in company systems
Provide required documentation such as W9s and Certificates of Insurance (COIs)
Serve as a central point of support for both Commercial HVAC and Roofing sales teams
Help connect departments by ensuring accurate, up-to-date information is shared across the organization

Benefits

Paid Time Off (PTO) to recharge and enjoy life outside of work
Paid Holidays throughout the year
Health Insurance with quality coverage options
Dental and Vision Insurance
401(k) Retirement Plan with company support
Profit Sharing Program—your contribution helps us grow, and you share in the success
Life Insurance paid by the company
Short-Term Disability Coverage
Company Vehicle (role-dependent)
Branded Uniforms provided at no cost
Company-Paid Training & Professional Development
Tuition Reimbursement to support continued education
Apprenticeship Opportunities for skill-building and career progression
Recruitment Incentive Bonus Program
Gym Membership Program
Health & Wellness Program
A Supportive, People-First Workplace Culture