Sales Administration Manager

SKF Inc•Blue Bell, PA

28d•$111,000 - $132,000•Onsite

About The Position

Due to rapid and sustained growth, we seek a dynamic and strategic Sales Administration Manager to join our team. In this role, you will support SKF's Magnetic Bearing and High-speed Motor business unit for our North American customers. Reporting to the Sales Director, Magnetic Systems North America, you will be an integral part of the Magnetic Systems team, working to provide exceptional support to our customers. This position is ideal for a strategic thinker with a strong background in customer service, supply chain management, and international coordination. You will collaborate with a team of world-leading magnetic levitation and electric motor experts to deliver unparalleled customer service to our OEM partners. Your role will involve working closely with customers and colleagues to ensure commercial excellence from order to delivery and beyond.

Requirements

Bachelor's degree in relevant field
5+ years of experience in customer service, supply chain, or business management roles-ideally supporting OEM clients.
Experience with order management, inventory planning, and accounts payable processes.
Demonstrated ability to collaborate with international teams; prior experience coordinating with international partners is an asset.
Excellent communication, organizational, and problem-solving skills.
Fluency in English required

Nice To Haves

proficiency in French is a strong plus.

Responsibilities

Serve as the primary contact for customers as pertaining to forecasting and demand management, while building and maintaining strong professional relationships.
Oversee the full order management process-ensuring timely and accurate order entry, fulfillment, and delivery.
Manage the returns process, coordinating between the customer, internal teams, and logistics partners to resolve issues efficiently.
Monitor and reconcile accounts payable, working closely with the finance department to ensure accuracy and prompt resolution of invoicing matters.
Analyze historical sales data and customer forecasts to develop accurate demand forecasts for OEM customers.
Collaborate with warehouse and operations teams to establish optimal inventory levels, minimizing stockouts or overages.
Continuously monitor inventory and supply chain metrics, recommending adjustments and improvements to support business goals.
Coordinate importation processes for relevant materials and products, ensuring compliance with all regulatory and organizational requirements.
Work closely with the customer service team, facilitating seamless cross-border communication and documentation flow.
Troubleshoot and resolve any importation challenges or delays, acting as a liaison between internal and external stakeholders.

Benefits

Rest and Relaxation. Enjoy a generous PTO policy and 13 paid holidays.
Work/Life Integration. SKF supports work/life integration, home, family, community, personal well-being and health.
Diversity in the Workplace. ?At SKF, we strive to embed Diversity, Equity and Inclusion in everything we do. By developing a culture of belonging, our people can flourish; leading to an inclusive, equitable environment that promotes leadership, engagement and innovation.
Best in Class Benefits. SKF cares about the wellbeing of our employees. Comprehensive healthcare options to fit your needs and opt out payment. Added benefits include company paid life insurance, STD, LTD. Supplemental benefits include critical illness coverage, tuition reimbursement, employee discount programs, and much more!
Bonus. SKF offers STVS (Short Term Variable Salary) or Sales Incentive based on company performance and at the discretion of management.
Invest in your Future. Participate in our 401K program that boasts a 10% employer contribution: 100% match up to 5% of your elected contribution (100% Vested) plus an additional 5% company contribution.

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