Sales Administration Coordinator

VusionGroup SA • Montreal, QC

5h • Hybrid

About The Position

As a Sales Administration Coordinator, you will play a key role in ensuring excellent service standards, accurate order management, and smooth coordination between Sales, Logistics, and Accounting. You will contribute to building a strong and collaborative Sales Admin function that supports our customers and internal teams with professionalism and reliability.

Requirements

• Proven experience as a Sales Administrator, Sales Support, or Customer Service Coordinator.
• Experience working in a dynamic environment where cross-functional collaboration is key.
• Hands-on experience with SAP and MS Office (especially Excel).
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills – able to interact with different departments and customers in a clear and professional way.
• Customer-centric mindset combined with strong problem-solving abilities.
• Demonstrated maturity, accountability, and ability to manage priorities under pressure.
• Team player who contributes to a positive and respectful work environment.
• Proactive, self-motivated, and comfortable working independently when needed.
• Understanding of sales performance metrics and order-to-cash process.
• Fluent in English and French; additional languages are an asset.

Responsibilities

• Review and process sales orders while ensuring deliveries are compliant with internal processes.
• Maintain accurate and up-to-date sales and customer records.
• Issue sales invoices and ensure data accuracy in all transactions.
• Monitor and follow up on customer payments in collaboration with Accounting.
• Collect and consolidate information to respond promptly to customer and distributor inquiries.
• Provide accurate and timely order status updates to both internal and external stakeholders.
• Collaborate effectively with Accounting, Logistics, and Sales teams to ensure smooth order-to-cash execution.
• Support the continuous improvement of the sales administration process and documentation.
• Ensure adherence to company sales policies and commercial terms.

Benefits

• Generous paid time off (PTO): 35 days PTO to enable work/life integration and promotes a culture of trust.
• Health & Wellness: Eligibility for benefits starting day one, plus retirement savings plans.
• Financial future: While retirement savings plans vary by country, we help you plan for your future.
• Family-First Support: Navigate family challenges with our assistance, securing time for both your loved ones and self-care.
• Hybrid work: Find your balance with two days working from home, three days in the office, plus the freedom to work anywhere for up to two weeks a year.
• Time off to volunteer and give back to your community.
• Career Growth: E-learning opportunities and workshops, and global mobility potential
• Commute benefits: up to $100/month per employee for commuting expenses.
• Philanthropy: Our company matches employee donations up to $500 per year for causes close to your heart.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level